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At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

The Strategic Account Executive, Specialty Benefits will ensure retention and growth of existing business; and successful on-boarding of new specialty product customers (dental, vision, life, disability, accident, critical illness, hospital indemnity and FMLA). This position involves extensive interaction with clients, brokers, UHC and UnitedHealth Care functional areas to implement and manage accounts. The Strategic Account Executive will service clients within our Key Accounts division (100-3,000 enrolled employees) who have Specialty Benefits in force.

If you are located in IL, Indiana, WI, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities:

• Forge relationships with key customers and consultants, and act as main Specialty Benefits contact for UnitedHealthcare, and be the lead representative of UnitedHealthcare for stand-alone accounts

• Develop and monitor client financial performance, including renewal planning and negotiation

• Participate actively in renewal business proposal activity, profiling the group, requesting underwriting or other data necessary to perform reliable, defensible prospect case calculations for pricing and quoting to renew customers year over year in the 100-5000 lives segment

• Clearly demonstrate the value propositions for specialty and ancillary business to improve customer growth and retention

• Secure new business through marketing and effective product and service expansion

• Exceed objectives for customer and broker satisfaction, persistency, and for developing new business with existing accounts

• Perform a variety of account management functions related to the continued growth, profitability, and retention of quality business and development of solid relationships with key producers

• Partner with Medical Account Team on shared customers

• Be a subject matter expert of Specialty products, service and technology for customers and brokers

• Perform customer service responsibilities including, by not limited to, information correspondence with producers, communications with home office staff in answering questions, negotiating rates, or providing case information, expedition materials (i.e., applications, disclosures, etc.) needed to manage the established book of business, and gathering reliable date for underwriting

• Demonstrate sales, marketing, and technical expertise in customer and broker meetings

• Work with Account Executives to help win new business and to participate in finalist presentations and Key RFP activity

• Add value to sales and account management process by coordinating telephone discussions, face-to-face meetings, scheduling quarterly and annual meetings, and preparation/distribution of account reports, as requested.

• Develop relationship with producers to assist in up sell opportunities as directed by sales staff

• Responsible for implementation and ongoing service for new customers, specifically specialty product stand-alone customers. - Responsible for account management across a specific region

• Create and support the implementation of strategic plan for assigned region

• Support and participate in Sales presentations and processes

• Responsible for training and updating information related to customers across organization

• Measure and report on persistency rates and issues associated with region

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 3+ years of sales or account management experience required with specialty benefits products (dental, vision, life, disability, accident, critical illness, hospital indemnity and FMLA)

• Experience working with brokers and consultants, especially for Mid-Market (100-5000 employee) groups.

• Proficiency in Microsoft Word, Excel and PowerPoint.

• Proven ability to present material in a group setting

• Proven ability to work effectively with a diverse customer base

• Proven ability to navigate a matrixed organization to resolve customer issues.

• Proven ability to work with internal and external business contacts at all levels, capable of negotiating and navigating challenging political situations

• Proven excellent oral and written communication skills.

• Proven problem solving and strategic thinking skills

• Proven dedicated to meeting customer expectations and requirements while maintaining balance with business requirements

• Proven accurately sets objectives and goals, develops reasonable and effective process steps to achieve them

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.