Job Information
Talbert House Administrative Specialist - Western Hills (Mental Health) in Cincinnati, Ohio
+-----------------------------------------------------------------------+ | Position Summary: Performs a range of administrative and clerical | | duties in support of the agency's/department's and/or manager's goals | | and objectives. | | | | | +-----------------------------------------------------------------------+ | Job Responsibilities (check any applicable): | | | | ? Administrative Support | | | | Provides support and handles routine administrative tasks | | for department | | | | including correspondence (Microsoft, Outlook, Excel or | | Office Suite etc.) | | | | ? Billing / Financial | | | | Handles submission & processing of accurate and timely | | data entry | | | | for clients, basic accounting duties, demonstrating basic | | understanding | | | | of accounting fundamentals, principles and practices | | | | ? Scheduling | | | | Provides basic routine office duties including managing | | and coordinating calendars | | | | for department, scheduling of clients and meetings with | | accuracy and in a timely manner | | | | ? Data Entry | | | | Responsible for data entry and databases for department | | ensuring accuracy and integrity | | | | of data entered; entering of client / customer data into | | the appropriate system | | | | ? Scanning /Copying /Filing | | | | Responsible for routine scanning and copying of documents | | as requested to | | | | support department; completes filing of basic department | | and client correspondence routinely | | | | with accuracy and in a timely manner to achieve deadlines | | | | ? Reports | | | | Prepares basic reports and presentations in a timely | | manner to meet reporting requirements | | | | ? Projects | | | | Coordinates and manages simple projects for department and | | supports management | | | | in business activities; may perform special projects of a | | basic to moderate skilled nature | | | | ? Customer Service | | | | Ensures client, customer and department needs are being met | | through providing | | | | excellent customer service; responsible for answering | | phones, greeting visitors | | | | and managing front desk on a routine basis | | | | ? Other Duties as Assigned | | | | | +-----------------------------------------------------------------------+
Qualifications
Required Knowledge, Skills and Abilities:
Strong written and verbal communication skills
Strong customer service skills
Basic to intermediate computer skills; intermediate knowledge of formats and formulas, graphics, tables, computation, formatting and other applications in word processing and spreadsheets
Adhere to acceptable professional/clinical boundaries and confidentiality
Basic administrative clerical skills (e.g. general office duties, reception and record keeping)