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Position Summary:

Are you a creative and detail-oriented individual who strives for excellence? Will you thrive in a dynamic environment that requires organization, strong communication skills and the ability to manage multiple projects simultaneously? If the answer is yes, we have the perfect opportunity for you.

Our Client Specialist position a great starting point within our benefits consulting team, where you will be responsible for client relationship management, with opportunities for career growth, development and mentorship. No previous insurance experience is required, and we will provide on the job training and career coaching for all new associates. HUB | HORAN offers a competitive compensation package, a comprehensive benefits package and the opportunity to get involved in many of our Corporate & Social Responsibility initiatives.

Core Responsibilities:

• Provide extraordinary customer service for HUB | HORAN clients: provide day-to-day client support for your assigned block of clients, including troubleshooting issues and problem solving; Ensure client information for your block of clients is always accurate and up to date.

• Develop and deliver employee education and communication materials including live and virtual presentations; Facilitate presentations for Open Enrollment and New Hire Orientations as needed. (Regional travel may be required.)

• Act as liaison between client and vendor partners to resolve problems and troubleshoot client issues with invoices, claims and delivery of service.

• Collaborate with HUB | HORAN Benefit Consultants to understand and address specific questions and insurance plan renewals for HUB | HORAN clients.

• Work with our Data Analytics team to understand data trends and address specific questions and needs of our clients.

• Understand compliance requirements related to benefits, and how these requirements affect HUB | HORAN clients.

• Assist in the preparation of sales-related materials including bids and proposals.

• Coordinate annual processes across functions that relate to wellness planning, annual health care planning, and plan renewals for clients.

• Learn the Employee Benefits business from the inside out, by collaborating with colleagues and internal mentors, taking part in education meetings & carrier updates, and attending client outreach/appreciation events.

Qualifications Required:

• 4-year degree from an accredited University.

• Minimum of 2 years of experience in a professional environment

Desired Skills:

• Strong time management and organizational skills.

• Work well in a team environment and independently.

• Ability to act resourcefully and in an innovative way to solve problems and complete tasks.

• Professional presence and the ability to communicate with people at all levels.

• Strong interpersonal, excellent communication skills in both verbal and written.

• High energy, positive and winning attitude, determination to succeed.

• Strong IT skills with deep knowledge of Microsoft Office products, especially Word, Excel and PowerPoint, and internet-based applications.

Department Account Management & Service

Required Experience: Less than 1 year of relevant experience

Required Travel: Up to 25%

Required Education: Bachelor's degree (4-year degree)

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here athttp://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm.

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Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International

Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.