Job Information
Case Western Reserve University Business System Analyst 3 in Cleveland, Ohio
POSITION OBJECTIVE Student Financial Services is responsible for student financials functions, both student accounts and university managed student loans. The Business System Analyst will serve as a key member of the Student Financial Services team. Working under general direction, perform a variety of business and database analyses in the student financials business area: work with department staff to understand and assist in addressing advanced business and operational issues and problems; frequently perform project leadership responsibilities for assigned student financials projects; translating business and operational requirements into designs and specifications for workable information technology solutions; analyze and document business and work processes, information needs and reporting requirements, evaluate process improvements and develop systems solutions to meet requirements; and develop, communicate and coordinate applications development and other information technology services to meet requirements and specifications. ESSENTIAL FUNCTIONS 1. Function as the business/project manager for Student Financial Services, balancing multiple projects and priorities within and across modules and customers. Responsible for complete project life cycle, working independently and with emphasis on all customer facing activities by serving as the functional lead and liaison to University Technology (UTech), Enterprise Resource Planning (ERP)/ Student Information Systems (SIS) technical groups, and as part of the ERP team. Serve on other information system and data processing committees as needed. Partner with the SIS business analyst team to suggest business process improvements and create business process maps. Work with UTech technical team to submit Oracle cases for Case Western Reserve University student financial needs. Evaluate student financials access request and work with the PeopleSoft Security administrator as well as the SIS business analyst team to recommend applications security protocols and privileges. Translate student financials system needs and requirements with other functional areas (Financial Aid, PeopleSoft Financials Support Team), UTech staff and the SIS business analyst team. Understand problems from a broad, interactive perspective. Able to develop, negotiate resolution of conflicting/competing requirements, and implement solutions. (25%) 2. Perform a variety of advanced business and data analysis for student financials area. Define project scope and boundaries; perform critical path analyses and sets project priorities; develop project task lists, project plans, and time estimates; perform cost benefit analyses; establish project metrics; oversee and coordinate completion of project tasks to meet time, quality and cost expectations; meet with team to review project status and resolve development and/or implementation issues. Apply business process analysis and technical expertise to identify, evaluate, and define complex technical requirements and scope through research and fact-finding, combined with an understanding of applicable business systems and industry requirements. Define application data requirements, functional system requirements, and file and table structures. Diagram data flow and relationships and recommend database specifications. Responsible for systems analysis and development, systems applications, and business processes with significant operational impact to meet the department¿s goals. (20%) 3. Write system requirement and specification documents for the student financials area. Assist in coordinating and leading new information system implementations and version upgrades. Evaluate various vendor solutions and determine if the solution is an appropriate fit. Design test scenarios, conduct system testing, identify types and causes of testing problems, and ensure, diagnose, and mitigate that all new applications are functioning appropriately. Recommend hardw