Job Information
Bath Planet Call Center Representative in Cleveland, Ohio
Please DO NOT apply if you are not a Super Star . Join our team of professionals at Bath Planet where we offer homeowners the opportunity to make improvements to their homes. Earn a substantial income, work for one of the fastest-growing companies in the industry. Jump on the board NOW! Earn money while making a positive impact on products that help homeowners save money!
Highly motivated,
Weekly and monthly bonuses,
Competitive pay.
Nights and Weekends shifts
General Purpose:
Customer Service skills are a must. Contact homeowners by telephone, set up qualified appointments for free consultations. Confirm, Reschedule, rehash, and cold call. Input lead information, update reports and answer phone calls from ads.
Main Job Tasks and Responsibilities:
Deliver scripted pitch to the homeowners
Adjust scripted pitch to meet the needs of specific homeowners
Handle homeowner's questions and objections
Obtain homeowner's information including names and addresses phone numbers etc.
Receive appointments over the telephone
Input appointment details into the computer system
Input homeowner’s information and important details of the conversation
Confirm appointments placed with canvassers or sales representative
Issue appointments for reps to meet prospective homeowners
Quality control phone calls
Answer telephone calls from potential homeowners who are responding to advertisements
Contact homeowners to follow up on initial interaction
Update lead information and maintaining reports
Education and Experience:
Knowledge of sales and marketing principles and strategies
Relevant work experience in telemarketing, sales, marketing, or promotions
Product knowledge --Training provided
Proficiency in relevant computer applications
Key Competencies:
Communication skills Information gathering & management
Persuasiveness Adaptability
Initiative Tenacious• Resilient Stress tolerance
High energy level Self-Motivation
(Compensation: DOE - Hourly base + commissions)
A company you can be proud to work for (A+ with the BBB!!)
Industry-best training
Ongoing Support
Advancement Opportunities
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