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Food Service Utility

[ General Purpose]{.underline}[:]{.underline}

Greets guests in Dining Rooms and takes food and beverage orders and delivers items to guests efficiently and professionally.  Serves nourishing and attractive meals and other foods as required to support the menu, specific to diet orders and other catered events.  Follows and comprehends production sheets, spreadsheets and follows all work assignments given by a supervisor

[Essential Duties and Responsibilities:]{.underline}

• Practice proper hand washing, glove use, and other sanitation guidelines
• Review daily menu, specials
• Demonstrate complete understanding of menu items and ingredients
• Accommodate reasonable requests and note preferences
• Demonstrate knowledge of specialized diets and allergens
• Communicate directly with back-of-house staff to ensure orders are delivered correctly and special requests are accommodated
• Ensures the Dining Room(s) is properly is properly set before and after meal service
• Promotes a clean, safe and neat environment for guests
• Promptly addresses complaints or issues; relays relevant information or complaint directly to supervisor
• Remains flexible and patient when communicating with guests and staff
• Identify and gather food items needed for meal service
• Prepare, portion & serve food items.
• Ensure proper food items are prepared and served according to established meal times - communicate any discrepancies to a supervisor

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``` - Performs a variety of tasks, including general sanitation procedures, ensure proper food storage (including label and dating food items), operating kitchen equipment, handling chemicals and cleaning equipment, prepping, serving daily hot & cold foods for breakfast, lunch and dinner as assigned. - Operate & clean a variety of kitchen utensils and equipment including but not limited to: toaster, steam table, microwave, refrigerator, freezer, ice machine, dish washer & food warmers - Ensure equipment is working properly. Notify supervisor when something is not working properly - Maintain and monitor proper temperature controls of foods during serving and holding - Accurately take, and record temperatures for all foods/beverages & equipment - Assemble, delivery and/or pick up room service trays - Delivery food & supplies to dining location - Serve meals attractively using appropriate gravies/sauces/condiments, garnishes, serving utensils, dinner ware and portioning - Serve consistency modified foods appropriately (follow spreadsheets) - Use nutritionally equivalent substitutes when required and refer to supervisor and/or dietitian and record on substitution log - Reset all tables and replenish table supplies in dining rooms

Use HACCP food handling procedures during preparation, serving, and storing of food

Assist in keeping all coolers, freezers, and storage areas cleaned and organized.  Properly cover, store, label, and date all foods including leftovers and rotate foods properly using the FIFO (First In First Out) method

Clean, sanitize, and properly store all items before end of shift

Sweep & mop floors as assigned

Clean and sanitize all hand sinks and routinely stock hand towels and hand soap as needed

Perform daily, weekly & monthly cleaning projects as assigned and initial log sheets

Works with staff of other departments to perform job duties during special events and functions

Attend daily production meeting or pre-service meeting, training meetings, safety meetings & staff meetings

Maintain a record of acceptable attendance and punctuality.

Adhere to all company/d