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GENERAL SUMMARY:

Under the direction of VP Operations, CNO, the Regional Director of Case Management is responsible for the development, implementation, and/or monitoring of the case management department within the region. They will serve as a primary source to coordinate and communicate with administration and the treatment team, the financial management, interdisciplinary patient care service delivery and discharge planning processes. They will work closely with senior physician and operational leadership to assure that the case management program complies with standard treatment protocols and lengths of stay.

This position will split time between our Macomb and West Bloomfield hospitals.

Direct reports to this role currently consist of four (4) managers at each site.

Early deliverables for the person in this role will include:

· Establishing regional accountability.

· Conduct assessments across the region

· Significant interaction with system case management

EDUCATION/EXPERIENCE REQUIRED:

· Master’s degree in nursing or a master’s degree of Social Work, required.

· Minimum three (3) years of clinical experience, required.

· Minimum three (3) years leading teams, required.

· Excellent verbal communication and written documentation skills.

· Excellent customer service and interpersonal skills including the ability to interact with internal and external customers and all levels of the organization.

· Strong problem-solving, analytical, and decision-making skills.

· Strong computer skills.

· Experience in discharge planning, home health care, rehabilitative medicine, community health or managed care preferred. Knowledge of preventive service guidelines, clinical practice guidelines, behavior change theory, Medicare and Medicaid regulations and case management principles.

· Knowledge of medical ethics and legal implications related to case management. Understanding of social determinants of health and their impact on a patient’s well-being.

· Well versed in facilitating community resources to meet the needs of diverse populations.

· Strong organizational, planning and implementation skills with the ability to handle multiple complex patients’ needs simultaneously. Strong sense of compassion with the ability to successfully advocate for patients and their families.

CERTIFICATIONS/LICENSURES:

· Registered Nurse (RN) or Licensed Social Worker (LMSW) with a valid unrestricted State of Michigan license. Certification in Case Management (CCM) by the Commission for Case Management Certification (CCMC) preferred.

Additional Information

• Organization: Henry Ford Macomb Hospital

• Department: Case Management - HFMH

• Shift: Day Job

• Union Code: Not Applicable

  Additional Details

  This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.

Overview

Partnering with nearly 2 million people on their health journey, Henry Ford Health provides a full continuum of services at 250 care locations throughout southeast and south central Michigan. With 33,000 valued team members, Henry Ford is also among Michigan’s largest and most diverse employers. Our superior care and discoveries are powered by nearly 6,000 physicians, researchers and advanced practice providers. Learn more athenryford.com.

Benefits

Whether it's offering a new medical option, helping you make healthier lifestyle choices or making the employee enrollment selection experience easier, it's all about choice. Henry Ford Health has a new approach for its employee benefits program - My Choice Rewards. My Choice Rewards is a program as diverse as the people it serves. There are dozens of options for all of our employees including compensation, benefits, work/life balance and learning - options that enhance your career and add value to your personal life. As an employee you are provided access to Retirement Programs, an Employee Assistance Program (Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness, and a whole host of other benefits and services. Employee's classified as contingent status are not eligible for benefits.

Equal Employment Opportunity/Affirmative Action Employer

Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.