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Manager Stores Technology

Brand: Bath & Body Works

Location: Columbus, OH, US

Location Type: Hybrid

Job ID: 04D34

Job Area: Store Operations

Employment type: Full-time

Description

At Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a brighter, happier place when everyone has access to the things that make them happy.

This role is responsible for managing the team responsible for influencing and implementing Bath and Body Works store’s future technology roadmap, infrastructure (hardware and software), stabilization efforts during non-peak/peak, and the customer checkout experience. The work includes but is not limited to testing, taking concepts and large scale workstreams from ideation through solution delivery, creating operational efficiencies, partnering across the enterprise to enable a seamless customer experience and maximizing sales growth potential. The role serves as a key liaison between Store Operations, the Field, Digital, IT and other Home Office functions.

Qualifications

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links:Los Angeles Fair Chance In Hiring Ordinance (https://bca.lacity.org/Uploads/fciho/Ban%20the%20Box%20Poster%20-%20Private%20Employers%2C%20as%20of%208.23.18.pdf) ,Philadelphia Fair Chance Law (https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf) ,San Francisco Fair Chance Ordinance (https://sfgov.org/olse/sites/default/files/FileCenter/Documents/11600-Art%20%2049%20Official%20Notice%20Final%20091114.pdf) .

Responsibilities

• Collaborate with cross functional teams across the enterprise to identify and create solutions to impact operational processes and our seamless omni channel experience

• Evaluate emerging trends in retail technology and trendsetting practices to develop new opportunities, including analysis and communication of risks, cost, and benefits

• Serve as subject matter expert with a broad and detailed knowledge of store operating procedures, and current capabilities and constraints with our existing field technology portfolio (leading release testing and deployment, improving use cases of field hardware and applications, influencing replacement/allocation strategies, determining transaction capacity for peak timeframes, etc.)

• Represent Store Operations in cross functional workstreams to test, monitor, and assess the performance and stability of systems, working with appropriate teams to troubleshoot issues, influence SLAs, communicate risks with the field organization and implement improvements to mitigate future occurrences

• Continually assess priorities and field/HO capacity to influence the roadmap and prioritization of initiatives

  Qualifications & Experience

• 7+ years experience managing complex projects or technology implementations in a retail or corporate environment.

• Excellent project management skills with the ability to manage multiple initiatives simultaneously.

• Strong leadership and people management skills, with experience leading and developing a team of cross-functional professionals.

• Ability to demonstrate strong interpersonal/influence skills in dealing with all levels.

• Excellent analytic, problem solving and coaching skills, with the ability to take a thoughtful, data-driven approach to addressing challenges. Can see the big picture and spot patterns across seemingly disparate ideas/actions

  Core Competencies

• Lead with Curiosity & Humility

• Build High Performing Teams for Today & Tomorrow

• Influence & Inspire with Vision & Purpose

• Observe, Engage & Connect

• Strive to Achieve Operational Excellence

• Deliver Business Results

  Benefits

  Bath & Body Works associates are the heart of our business. That’s why we’re proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include:

• Robust medical, pharmacy, dental and vision coverage. Plus, access to our onsite wellness center and pharmacy located at the Columbus, OH home office.

• 401k with company match and Associate Stock Purchase program with discount

• No-cost mental health and wellbeing support through our Employee Assistance Program (EAP)

• Opportunity for paid time off, paid maternity and paid parental leave. Plus, access to family and lifestyle programs including an inclusive family building benefit, childcare discounts, and home, auto and pet insurance.

• Tuition reimbursement and scholarship opportunities for post-secondary education programs

• 40% merchandise discount and gratis that encourages you to come back to your senses!

  Visit bbwbenefits.com for more details.

We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.

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