Enable America Jobs

Description:

Provide on-site desktop support for all hardware in the manufacturing plant

Setup, configure, install and maintain end users' desktop computers and peripherals, both on production line and in offices

Provide technical support for production and office personnel on computers, phones, and printers

Implement and maintain network servers, including active directory accounts

Break/fix support for network, server, and end user devices

Provide support for industrial printers

manage and track hardware inventory and e-waste

Windows 10 support

Mobile RF device and workstation PC support

Perform other duties as required and assigned

Essential skills:

• Excellent problem solving skills

• Ability to work under pressure

• Ability to make critical decisions in a timely manner

• Good communication and writing skills

• Ability to multitask and prioritize numerous critical tasks

• The ability to cope with a demanding workload and fast paced environment

Physical Requirements:

• Work involves operation of personal computer equipment.

• Duties may also involve occasional stooping, crawling and lifting of up to 50 lbs. in order to install or check the installation of network devices and cabling.

• Must be able to climb ladder to reset wireless access points

• Climb Man ladders that are up to 20-25 feet (built-in ladders some with a cage and some without to get to cat walks and mezzanines where you have to duck under wires and a/c systems - while carrying hardware that needs to be replaced.

Skills:

Desktop Support, Break/Fix, Printer Support, Troubleshooting, Support, Windows 10

Top Skills Details:

Desktop Support,Break/Fix,Printer Support,Troubleshooting

Additional Skills & Qualifications:

Mainly responsible for keeping production computers up and running but also need to understand how to look at a router or switch if there are issues with the network, might have to re-image computers from time to time, and have to go through ladder training to climb a ladder when a wireless access point needs to be reset. The person in this role would have to be on site every day.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.