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Senior Manager Store Operations – Core Learning

Brand: Bath & Body Works

Location: Columbus, OH, US

Location Type: Hybrid

Job ID: 04BR5

Job Area: Store Operations

Employment type: Full-time

Description

At Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a brighter, happier place when everyone has access to the things that make them happy.

As the Sr Manager of Stores Learning & Development you will lead the efforts in creating strategies resulting in innovative, effective and leading-edge learning solutions that align with key business initiatives as well as determine best-in-class onboarding programs for store leaders and associates.

Responsibilities

• Define and drive the learning strategy to support the field organization (includes store operations initiatives and onboarding)

• Work with key collaborators and cross-functional partners across the organization to create a comprehensive training strategy based on company priorities

• Innovate and identify methods of training delivery (eLearning, apps, instructor-led both in-person and virtual) to optimize training effectiveness, training costs, or environmental impacts

• Evaluate the effectiveness of learning programs and make recommendations to promote continuous improvement

• Design and develop meeting content for field leadership teams

• Maintain knowledge of instructional design and adult learning best practices and trends with the ability to apply appropriate concepts

• Lead, inspire, and coach team members, fostering individual and team growth and agility through delegation, feedback, instruction, and inspiration. Build on strengths and identify areas for improvement

• Cultivate collaboration to encourage sharing of best practices, driving innovation, and continuing improvement

• Cultivate an inclusive, high-performing team that maximizes team member contribution by creating an environment of mutual support and shared responsibility

Qualifications

• Minimum 7 years of instructional design or multi-unit field leadership experience

• Proven experience inspiring and leading a team of direct reports

• Ability to multi-task, give and take feedback and work cross functionally

• Ability to travel 20%, on average

Core Competencies

• Lead with Curiosity & Humility

• Build High Performing Teams for Today & Tomorrow

• Influence & Inspire with Vision & Purpose

• Observe, Engage & Connect

• Strive to Achieve Operational Excellence

• Deliver Business Results

Benefits

We invite you to join Gingham Nation, where we invest in our associates through competitive compensation, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities. Benefits offered to eligible Bath and Body Works associates include a no cost mental health and well-being program, health coverage with a variety of plans to choose from, flexible and affordable saving programs, paid time off and a merchandise discount. Visit bbwbenefits.com for details.

View Benefits Information (https://careers.bathandbodyworks.com/en/about-us/benefits/)

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.

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