Fossil Security Receptionist in Corporate, Texas
Are you the curious investigator type? Do you have a passion for helping people, and are you able to problem solve quickly? If so, Fossil would love for you to be the friendly voice of our security team, welcoming our employees and guests at our global headquarters. As our first point of contact, you’ll be monitoring ingress and egress of all employees, contractors and guests while; providing operational support to field employees and store personnel, enforcing policy and procedure, monitoring video and access control, assisting with both internal and external investigations via email, phone, social media communication channels and internal resources. You will vet and manage both store and corporate Loss Prevention issues and ensure there is documentation, a resolution and follow-up by communicating with internal and external partners.
Get To Know Us:
Fossil Group is a global retailer specializing in the design, innovation and marketing of fashion lifestyle and accessory products. At the heart of Fossil Group's vision is a commitment to fostering creativity and delivering the best in design through its three core businesses: the Fossil brand; the Skagen brand; and a multi-brand watch portfolio business. This portfolio includes adidas, Armani Exchange, Burberry, Diesel, DKNY, Emporio Armani, Karl Lagerfeld, Marc by Marc Jacobs, Michael Kors, Michele, Relic, Tory Burch and Zodiac. Fossil Group is constantly developing its businesses through core competencies in innovative branding, world-class design and dynamic global distribution.
Excellent verbal and written communication
Enthusiastic and positive attitude
Experience interacting with customers in some capacity (either via phone, chat, in person, etc.)
Passion to deliver a world class customer experience
Are technologically savvy, can easily multitask through several computer programs
Ability to sort out how technology works when things go wrong
Professional, analytical thinker with discretion and attention to detail
Ability to manage change in a fast moving environment
Required Skills and Experience
Managing ingress and egress of all employees, contractors and visitors and ensuring compliance with the Fossil Physical Security Policy and PCI
Monitoring video management tools for unusual activity and unauthorized individuals.
Observing all areas (interior and exterior) of the campus to include perimeter doors, parking structure and delivery docks
Conduct Investigations as directed
Support Retail Loss Prevention efforts through alarm management, keys and core management, Investigations, Known Loss Incidents and any other operational need of the business as directed by Loss Prevention Management.
Flexible Work Hours to include Weekends and Holidays
TX - Corporate
Fossil is an Affirmative Action and Equal Employment Opportunity Employer. We consider applicants without regard to race, sex, religion, national origin, disability or protected veteran status. Anyone requiring special accommodations to our normal application process please email email@example.com and we will assist you.
Fossil is an American lifestyle brand, creatively rooted in authentic vintage and classic design. Fossil stands for the optimism and creativity at the heart of American culture. Inspired by vintage design, we take the best from the past and update it for today’s consumers. Since 1984, we have shared our quality products with our fans as we celebrate living an authentic life. As we approach our 30th anniversary, we will continue to reinvent the best of vintage culture with a modern eye.