Enable America Jobs

PRN Service Coordinator

Texas Health Dallas is looking for a PRN Service Coordinator

Work location: Texas Health Dallas, 8200 Walnut Hill Ln, Dallas, TX 75231

Work hours: PRN 730a-8p, days will vary.

Here’s What You Need

· H.S. Diploma or Equivalent required.

· 1 year of related experience required.

What You Will Do

• Manage the delivery of services provided by Texas Health's Service Provider Network (SPS) partners to ensure seamless delivery of care to Acute Care at Home patients

• Coordinate and schedule home visits, equipment and pharmaceutical delivery, and lab tests with community partners and vendors from order to service fulfillment

• Manage complex and multidisciplinary real-time scheduling needs of a diverse patient population

• Diligently follow-up on assigned tasks and communicate updates to the team in an efficient and reliable manner

• Collect and organize patient data

• Maintain records and databases including record set-up, uploading documents and maintenance

• Maintain supplies and documentation, as needed, to support the unique ACH care delivery model

• Collaborate with leadership to develop and implement new processes and systems, with potential to train and orient new staff

• Perform other administrative support duties as required

• Verify technology works correctly in platform

• Manage/Oversee patients flow and reassign

• Register patient in EPIC

• Communicate with patient over secure chat as needed

• Independent, proactive problem-solving skills

• Excellent organizational skills with attention to detail

• High level of service deliverability including multi-tasking, ability to prioritize work and meet deadlines and adapt to a dynamic environment

• Strong written and verbal communication skills

• Computer literacy, including command of Microsoft word, PowerPoint, and Excel with ability to learn new software as needed

• Ability to demonstrate respect and professionalism for patients’ rights and individual needs, including demonstrated ability to maintain HIPAA compliance and other confidentiality

• Ability to work independently and as a team player

• Analytical skills and ability to resolve technical problems if needed

• Excellent customer service skills, including the ability to manage and triage complex telephone calls

• Comfortable working with a diverse patient population and multidisciplinary team, including nursing, physicians, and ancillary service providers such as PT, OT, skilled nursing, etc.

• Ability to maintain a positive attitude and uphold the ACH culture

Additional perks of being a Texas Health employee

· Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.

· A supportive, team environment with outstanding opportunities for growth.

· Explore our Texas Health careers site (https://jobs.texashealth.org/) for info like Benefits (https://jobs.texashealth.org/benefits) , Job Listings by Category (https://jobs.texashealth.org/professions) , recent Awards (https://jobs.texashealth.org/awards) we’ve won and more.

Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org .

Texas Health requires a resume when an application is submitted.Employment opportunities are only reflective of wholly owned Texas Health Resources entities.

We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.