Interstate Hotels & Resorts In Room Dining Server in Dana, United States
You’re welcoming by nature and have a knack for remembering details. You’re happiest when juggling tasks and getting it right first time is important to you. Whether it’s providing a heary meal to an exhausted traveler or delivering a treat to a guest with a sweet tooth, you understand just how important “around-the-clock” room service is to the guest experience. With an aim to please, your excellent service and genuine care is appreciated, which guests immediately recognize and reward. Interstate’s Room Service Server position may be a great way for you to earn your potential.
As a Room Service Server, you will
Deliver prompt, excellent service to ensure an exceptional guest experience.
Know the menu, providing guidance with menu offerings and responding knowledgeably to questions.
Set up trays and carts, ensuring all dishes present well and match the order before delivering promptly to guests. Arrange the setting according to guests’ pleasure before graciously presenting the check for signature; then, retrieve items when service has ended.
Be diligent, ensuring specific requests are accommodated and the number of settings and condiments correspond correctly to order.
Be tidy. Ensure rooms service carts and trays are clean and neatly stacked.
Excellent verbal and written English communication and presentation skills are required. One year of customer service experience is helpful. Successful TIPs training and the ability to use company order and payment systems is expected. The ability to work a flexible schedule is also expected. This position requires full mobility, continuous quick-paced movement, lifting, carrying and pushing up to 30 pounds.
Dana Point California
Interstate Hotels & Resorts is an EEO/AA/Minorities/Female/Disabled/Veterans Employer. Click here and here to navigate to the "EEO is the Law" poster and supplement.
If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3830 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.
Our People are the Key to our Success
Interstate Hotels & Resorts is the leading global hotel management company with over 430 hotels and 76,000 rooms located throughout the United States and around the world. Our rich history spanning 55 years of innovation, consistency and success is unmatched in the hospitality industry and promises a bright future for our hard-working associates building their careers with us.