Job Information
Arab Community Center for Economic and Social Serv Program Integration Manager in Dearborn, Michigan
Program Integration Manager
Department: Administration
Location: Dearborn, MI
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Job Title: Manager, Program Integration
Job Status: Full-time
Job Summary: Under limited supervision, the Program Integration Manager will use their knowledge and skills obtained through education and experience to advance ACCESS- whole family service delivery strategy. ACCESS- whole family service delivery strategy drives the organization-s vision for improving health outcomes and increasing the social and economic mobility of the families we serve. This leader must be a skilled facilitator and is responsible for convening multi-disciplinary teams, facilitating conversations to build consensus, collaborating with teams across the organization to advance measurable actions and implementing practices to strengthen a whole family approach to service delivery under the guidance of ACCESS leaders.
Essential Duties and Responsibilities:
Coordinate regular meetings with key leaders across the organization to advance ACCESS whole family strategy
Lead the implementation of the whole family strategy as identified in the coordinated meetings
Identify best practices and learning opportunities and engage staff and leadership in the learning activities
Acquire and make available professional development opportunities on best practices
Coordinate with ACCESS- Marketing and Communications department to implement an internal communications plan on the organization-s whole family theory of change and logic model
Coordinate with ACCESS- Human Resources department to develop and implement an agency-wide professional development plan for all staff to build skills in the whole family approach to service delivery and systems of accountability for staff utilization of a whole family approach
Coordinate with ACCESS- Office of Evaluation and Learning to develop outcomes for the whole family strategy and collect data to measure progress towards the outcomes
Assist with seeking additional funding to expand integrated whole family programs, including writing grants for corporate, foundation and public funding
Develop and manage an agency-wide program directory for staff
In collaboration with the Office of Evaluation and Learning, develop measures to track the impact of professional development and the implementation of an internal communications plan on the organization-s whole family strategy
Create and implement ongoing mechanisms to continuously assess and improve programs and services to increase the whole family approach of programs
Work directly with service delivery programs to share the whole family approach and incorporate the approach into their service delivery design
Operate standard office equipment and use required software applications
Perform other duties and responsibilities as assigned
Knowledge, Skills, and Abilities:
Knowledge of:
Intermediate concepts, principles and practices of advocacy, organization engagement
Advance concepts, principles, and practices of office management
Community resources
Skill in:
Communicating effectively both in oral and written formats
Public speaking
Conducting analyzing and presenting research
Capable of interpreting various types of information, write reports, create presentations, and present information to a diverse group of people
Ability to:
Organize, prioritize, multitask, and meet deadlines in a fast-paced environment
Partner with other functional areas and external partners to accomplish objectives
Read, interpret, analyze, and apply information from current and pending events
Facilitate meetings, ensuring that all viewpoints, ideas, and problems are addressed
Promote excellent customer service
Successfully coordinate the work of others with excellent team leader skills
Build and maintain constructive and effective relationships
Work independently, as well as collaboratively with a team environment
Operating standard office equipment and using required software applications for program area and other applications, including Microsoft Office
Educational/Previous Experience Requirements:
Minimum Degree Required:
Bachelor-s degree
Required Disciplines:
Communications, Human Services, or a related field approved by Human Resources
and
At least four years of experience in non-profit, project management, and Human Services. Any equivalent combination of experience, education and/or training approved by Human Resources
Licenses/Certifications:
Licenses/Certifications Required at Date of Hire: None
Working Conditions:
Hours: Normal business hours, some additional hours may be required
Travel Required: Local travel, up to 25%
Working Environment: Climate controlled office
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