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Company Summary

DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America’s First Smart Network™.

Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile.

Department Summary

Our Technology teams challenge the status quo and reimagine capabilities across industries. Whether through research and development, technology innovation or solution engineering, our people play vital roles in connecting consumers with the products and platforms of tomorrow.

Job Duties and Responsibilities

The Sling IT Digital Solutions team is seeking an agile Product Owner with expertise in e-commerce concepts, user management, partner billing, product catalog management, and managing distributed teams.

Key Responsibilities:

• Collaborate with the business to develop a comprehensive backlog of e-commerce, user management, partner billing, and product catalog requirements

• Identify gaps and opportunities for improvement in existing processes and products

• Own backlog items from start to completion, managing risks and pushing issues to closure

• Work closely with cross-functional teams, including engineering and business intelligence, to deliver high-quality solutions that meet business needs

• Manage commerce activities across two distributed teams (FTE and SI), ensuring effective collaboration and communication

• Develop and maintain product roadmaps, release plans, and iteration plans that align with business objectives and stakeholder needs

• Communicate product plans, progress, and results to stakeholders, including executives, customers, and team members

• Facilitate sprint planning, ensuring the agile squad is working on the correct priority items, and showcase demos to the business each iteration

• Ensure that the product is delivered on time, within budget, and meets the required quality standards

• Oversee the design and implementation of shopping cart functionality and order processing

• Manage the ability to organize and maintain product listings and inventory

• Oversee billing processes and ensure smooth integration with partner services

• Ensure efficient management of the entire order lifecycle

• Implement features to manage customer interactions and support

• Track and analyze sales performance and customer behavior to inform decision-making

• Implement and manage discounts, promotions, and loyalty programs

• Model best practices in product ownership and coach team members on PO methods to enhance team performance

Skills, Experience and Requirements

Education and Experience:

• Bachelor’s degree in computer science, Information Systems, Business, or a related field

• Master’s degree in computer science, Information Systems, Business, or a related field preferred

• 4+ years of experience in a product ownership role, with a focus on e-commerce, user management, partner billing, or product catalog

• Certification in agile methodologies, such as CPO or CSPO, is preferred

Skills and Qualifications:

• Strong communication, interpersonal, and stakeholder management skills

• Strong understanding of e-commerce architecture, including Shopping Cart and Checkout Process, Payment Gateway Integration, Product Catalog Management, Partner Billing, Order Management, Customer Relationship Management (CRM), Analytics and Reporting, Security and Compliance, Marketing and Promotions

• Experience with agile methodologies, such as Scrum or Kanban

• Experience with Jira and Rally

• Ability to work in a fast-paced environment with multiple priorities and tight deadlines

• Strong analytical and problem-solving skills, with the ability to make data-driven decisions

• Experience managing distributed teams and collaborating with both FTE and SI

• Proven ability to model best practices and coach PO methods to team members

• Experience with cloud-based e-commerce solutions preferred

• Knowledge of data engineering and integration tools preferred

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Salary Ranges

Compensation: $83,160.00/Year - $118,800.00/Year

Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer - Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We are a true merit-based organization and work hard so there are no artificial barriers to one's potential success. DISH is committed to a workforce where everyone's opportunities are limitless.

Consistent with this commitment, DISH will endeavor to provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to the employee or others, or is otherwise not required by law.