Enable America Jobs

Title: Education Abroad Coordinator - 997832

Position Number: 997832

Unit/Department: Global Engagement

FTE: Full-time (11-month)

Department Summary:

In an increasingly interconnected world, a global mindset is more important than ever. Whether hearing from a U.S. Ambassador on campus or studying sustainability in Ecuador, global thinking and intercultural learning are woven into everything we do.

Drake University's Global Engagement creates opportunities for students to gain a deeper understanding of other cultures, strengthens our tolerance and our ability to adapt, communicate, and think critically.

Global Engagement's study abroad programs support Drake students in an important way. Our institution’s  mission is to provide an exceptional learning environment that prepares students for meaningful personal lives, professional accomplishments, and responsible global citizenship. One of the ways we achieve that is by expanding the boundaries of the classroom. Whether studying in Spain, interning in South Korea, student teaching in Kosovo, or assisting at a health clinic in India, we want our students to have an international learning experience where they can grow and achieve their goals.

To learn more about Global Engagement, visit: https://www.drake.edu/global/ .

Job Summary:

The Education Abroad Coordinator is the primary point of contact at Drake University for students studying abroad. The coordinator guides students in the program selection process and is the primary staff member who maintains study abroad application records. The position coordinates with academic departments on course equivalencies and curricular alignment for study abroad programs. The coordinator also collaborates with units across campus to ensure efficiencies and campus-wide support for study abroad students.

This is a full-time, 11-month position with July as the month off.

Minimum Qualifications:

• Bachelor's Degree

• At least two years of work experience in education abroad or global field

• Experience living, working or studying abroad

• Strong communication and presentation skills

• Familiarity with Microsoft Office applications

• Ability to work some nights and weekends

Preferred Qualifications:

• Master's Degree

• Experience in study abroad advising

• Experience with or demonstrated commitment to equity and inclusion efforts

• Experience using education abroad software (preferably Terra Dotta and/or Via)

• Ability to travel domestically and internationally

Job Duties:

Support students through the study abroad process, from initial inquiry through re-entry (60%)

• Advise students on Drake’s study abroad program options and the overall study abroad process, including Drake policies and government requirements. Ensure program selection fits students’ academic, personal, and professional goals.

• Manage student application and approval process using an online database. Communicate with students throughout the application stages and track their progress.

• Respond timely and thoroughly to student and parent inquiries as they relate to study abroad through email and phone calls.

• Maintain study abroad program listings and applications within study abroad software system and serve as a point of contact for the software vendor.

• Maintain relationships with outside program providers and exchange partners and serve as a key contact for them.

• Lead pre-departure orientation and re-entry programs for students.

Collaborate with academic departments on curricular alignment to study abroad portfolio (20%)

• Partner with academic programs to ensure alignment with current study abroad offerings

• Continuously work with academic programs on course equivalencies.

• Maintain high level of knowledge of Drake’s approved portfolio of programs, in particular Drake’s own short-term and semester-long programs, and how they align with degree programs.

• Develop an overall understanding of the Drake curriculum and degree requirements

Collaborate with relevant offices on campus to facilitate efficient administrative procedures that support education abroad (10%)

• Facilitate internal processes and procedures as they relate to student enrollment and payments.

• Generate reports on study abroad participation share with departments as necessary.

• Serve as a liaison to academic advisors, career center staff, Registrar’s office, financial aid office, student accounts, residence life, admissions, and other key internal stakeholders on study abroad offerings and policies.

Provide recruitment and promotional support to achieve enrollment targets for study abroad programs (10%)

• Assist with global events and activities, including the Study Abroad Fair, J-term Fair, pre-departure and re-entry, admissions events, group and classroom presentations, and more.

• Perform other duties, as assigned.

Salary & Benefits

The final offered salary will be commensurate with the selected candidate’s qualifications and experiences. This is a full-time, 11-month, exempt (salaried) position with July as the month off.

At Drake, we are proud to offer our employees, their spouses, and eligible dependents a comprehensive benefits package, which includes a wide range of core benefits, perks, and discounts. If you are exploring a job with Drake University, we invite you to spend a little time with our digital benefits guide: Drake Benefits Guide (Plan Year 2024) (https://www.drake.edu/hr/benefitsoverview/) .

One of our very popular policies provides a tuition waiver for Drake employees, their spouses, and eligible dependents. Drake also participates in not one, but two tuition exchange programs available to dependent children. You can learn about both the tuition waiver policy and tuition exchange programs here: Tuition Benefits (https://www.drake.edu/hr/benefitsoverview/tuitionbenefits/) .

Special Instructions to Applicants:

Applicants will be asked to complete the online application through Drake's job board (https://jobs.drake.edu/jobs/job%20board) and provide: a resume/cv, a cover, and contact information for three references.

Questions?

Questions about the application process, working at Drake, spouse/partner support, reasonable accommodations, benefits, or additional information about Drake or Des Moines, Iowa may be directed to Drake Human Resources. You can best reach us at jobs@drake.edu .

All job offers are contingent upon satisfactory completion of a background check, satisfactory reference checks, and proof of work authorization.

Review of Applications Begins:

For full consideration, apply by July 5, 2024. The position will remain posted until filled.