Hilton Food & Beverage Shift Leader - Conrad Dublin in Dublin, Ireland

Do you want to work for the most recognised name in the hospitality industry? Want to work in one of the best5⋆luxury hotels in the country? Want countless benefits & career development opportunities? Then come to the Conrad Dublin!

“Never Just Stay. Stay Inspired.”

The Conrad Dublin is a5⋆hotelandpart of the Hilton Luxury Division. We aim to ‘offer smart luxury travellers inspiring connections & intuitive service in a world of style’.

As part of our Team you will play a crucial role in ensuring we provide our Guests with exceptional, memorable experiences.

Benefits

Team GYM – We are the only Hotel in Dublin offering a complimentary Team gym. Opening in Aug 2018, this is very much part of Hilton’s THRIVE initiative where we encourage and support all our team to look after their Body, Mind and Spirit

Travel - Up to 30 nights per year at discounted rates and 50% off F&B in Hilton Hotels around the world

Development – Hilton have numerous learning & development opportunities for all. Both abroad and closer to home.

Holidays – 29 days holiday including bank holidays (long service entitlement)

On shift – complimentary meals on duty & uniforms provided

…and so much more including high street retail discounts and discounted dental & health cover.

What will I be doing?

As a Shift leader, you are responsible for working in all areas of Food and Beverage as needed to deliver an excellent Guest and Member experience. You would also be required to take and deliver customer orders and work to achieve departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Able to work in all areas of Food & Beverage including Bar, Restaurant, Room Service and Conference & Events
  • Welcome guests in a polite and friendly manner
  • Take and deliver customer orders, consistently demonstrating high levels of customer service
  • Prepare set ups for tables and/or rooms
  • Follow cash handling procedures
  • Manage guest queries in a timely and efficient manner
  • Up-sell with latest departmental incentives
  • Ensure compliance of brand standards
  • Strive to achieve departmental targets
  • Ensure cleanliness of work areas
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Comply with local licensing laws
  • Be environmentally aware
  • Assist other departments wherever necessary and maintain good working relationships

What are we looking for?

A Food & Beverage Shift Leader serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Positive attitude
  • Good communication skills
  • Commitment to delivering high levels of customer service
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Previous Food & Beverage and/or industry experience
  • Experience with cash handling
  • Knowledge of Food Hygiene Regulations

What will it be like to work for Hilton?

Our teams deliver exceptional hospitality experiences to our Guests every day & their contributions are at the core of our success. We're committed to helping our teams 'Thrive@Hilton', to ensure we're our best self, every day.

Our benefit programmes help to build a strong foundation to achieve this...

BODY - We build a strong foundation for health & well being:

Retirement plan, life assurance, healthcare cash plan, dental insurance & eye care

MIND - We seek lifelong learning & meaningful leadership:

Childcare vouchers, CMP & CAP, AXA employee assistance programme

SPIRIT - We dare to dream & connect with purpose:

Team member room rates globally, perks at work package

We are Hilton, We are Hospitality!

Job: Food and Beverage

Title: Food & Beverage Shift Leader - Conrad Dublin

Location: null

Requisition ID: HOT05WXO

EOE/AA/Disabled/Veterans