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Job Information
Viking Client Services, LLC Claims Collections Representative-REMOTE in Eden Prairie, Minnesota
We are hiring Claims Collection Representatives due to GROWTH.
At Viking, we redefine collections. We are not your typical collections agency. As a Claims Collections Representative, you will be responsible for contacting insurance companies and renters to resolve outstanding damage claims. Unlike traditional collections, where you face endless unanswered calls, here, you’ll find that every call counts. Our team members stay engaged and driven by the meaningful interactions they have daily.
Are you tired of traditional collections? Are you looking for a job that keeps you busy all day talking to people who want to resolve their accounts? Then this is the for you!
Responsibilities:Conduct outbound calls and take inbound calls with insurance companies and renters to collect outstanding damage claims
Negotiate payments and settlements in a professional manner
Maintain complete and accurate records of all interactions
Collaborate with other team members
Meet and exceed collection targets and performance metrics
Requirements:
At least 1 year of relevant call center/collections experience
Strong organizational skills
Detail-oriented
Excellent communication and negotiation skills through various channels (phone, email, face-to-face, etc.)
Computer savvy
Ability to thrive in a fast-paced environment
Self-starter
This is a REMOTE position, must have a secure and distraction free environment.
Benefits:
Competitive base pay
Lucrative commission structure with high earning potential
Comprehensive benefits package with time off, medical, dental, vision, 401(k) with match, and more
Opportunities for career growth and advancement
Work-life-balance and flexible schedules
4 Weeks Paid Training
No Weekends
Comprehensive training and ongoing support
Positive and inclusive work environment
Physical Demands:
Regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.