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Job Information
University of Texas Rio Grande Valley STUDENT FINANCIAL AID ASSISTANT in Edinburg, Texas
Position Information
Posting NumberSRGV7636
Working TitleSTUDENT FINANCIAL AID ASSISTANT
Number of Vacancies1
LocationEdinburg, Texas
DepartmentFinancial Aid
FTE1
FLSANon-Exempt
Scope of Job
To perform standard financial aid duties and provide responsible assistance and specialized skills in the administration of student financial aid, and to serve as an advisor to student aid recipients. Responsible for interpreting rules, regulations, procedures and policies to students, parents, and outside agencies.
Description of Duties
Gives advice to students regarding their financial aid options and responsibilities within the programs available in the Financial Aid Office and other related offices.
Assists students in the completion of financial aid applications and in processing appeals.
Advises students regarding their financial aid options and responsibilities within the programs available in the Financial Aid Office and other related offices.
Maintains knowledge of regulations, eligibility, and documentation requirements concerning financial aid.
Responds to customer inquiries regarding Financial Aid forms, records, policies, and procedures.
Reviews and analyzes financial aid documentation for completeness and accuracy.
Conducts evaluations or analysis of a wide variety of financial aid related student record matters.
Prepares and organizes financial aid informational material/forms needed to complete student requirements.
Maintains general knowledge of multiple financial aid programs.
Maintains a high degree of confidentiality on all sensitive information this position is privy to.
Assists in reviewing student financial aid applications and determining eligibility based on federal and state regulations.
Provides assistance with activities pertaining to financial aid outreach programs.
Performs general clerical activities and provides support in relation to financial aid services.
Provides excellent customer service.
Solves complex customer inquiries.
Trains other student financial aid assistant and work-study employees.
Other duties as assigned.
Supervision Received
Direct supervision from the assigned supervisor.
Supervision Given
May supervise assigned staff.
Required Education
High school diploma or equivalent. Education can be substituted for experience on a 1-on-1 basis.
Preferred Education
Some College credit.
Licenses/Certifications
None.
Required Experience
Two (2) years of experience in student financial aid or
Three (3) years of office assistance or customer service experience.
Preferred Experience
N/A
Equipment
Knowledge of use of personal computer. Standard office machines.
Working Conditions
Needs to be able to successfully perform all required duties. Usual office environment.
Other
Must have strong interpersonal and communications skills as well as customer service skills and be detail oriented. Ability to multi-task and respond effectively in a variety of situations and work effectively in team situations.
Physical Capabilities
N/A
Employment CategoryFull-Time
Minimum SalaryCommensurate with Experience
Posted SalaryCommensurate with Experience
Position Available Date06/26/2024
Grant Funded PositionNo
If Yes, Provide Grant Expiration Date
Posting Detail Information
EEO Statement
It is the policy of The University of Texas Rio Grande Valley to promote and ensure equal employment opportunities for all individuals without regard to race, color, national origin, sex, age, religion, disability, sexual orientation, gender identity or expression, genetic information or protected veteran status. In accordance with the requirements of Title VII of the Civil Rights Act of 1964, the Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, as amended, our University is committed to comply with all government requirements and ensures non-discrimination in its education programs and activities, including employment. We encourage women, minorities and differently abled persons to apply for employment positions of interest.
Special Instructions to Applicants
Dear Applicant,
Human Resources will not be held responsible for redacting any confidential information from the documents you attach with your application. The confidential information includes the following:
Date of Birth
Gender
*Ethnicity/Race
Please make sure that you omit this information prior to submission. We are advising that Human Resources will be forwarding your application to the department as per your submission. The University of Texas Rio Grande Valley reserves the right to discontinue accepting applications prior to the stated close date of this position, after meeting the posting requirement of three (3) calendar days.
If you have any questions, please visit our Careers site at https://careers.utrgv.edu for detailed contact information.
Additional Information
UTRGV is a distributed location institution and working location is subject to change based on need.
All UTRGV employees are required to have a criminal background check ( CBC ). Incomplete applications will not be considered.
Substitutions to the above requirements must have prior approval from the VP of HR & Talent Development .
Quick Linkhttps://careers.utrgv.edu/postings/43311
Posting Supplemental Questions
Required fields are indicated with an asterisk (*).
- Are you a current UTRGV employee?
Yes
No
- Are you now, or previously, employed by The University of Texas System or any of its institutions?
Yes - I currently am employed by the UT System or its institutions
Yes - I have previously been employed by the UT System or its institutions
No - I have never been employed by the UT System or its institutions
- Please select your highest level of completed education.
6th grade education
10th grade education
High School Diploma or GED
Associates Degree, Technical, or Trade School Degree/Certification or 60 Hours of College Hours
Bachelors Degree from an accredited university
Masters Degree from an accredited university
Ph. D. or other terminal degree from an accredited university
None of the above
- Please provide the field of study for your education:
(Open Ended Question)
- Please indicate the number of years of work experience you have directly related to the position in which you are applying for:
Less than 1 year
1 year
2 years
3 years
4 years
5 years
6 years
7 years
8 years
9 years
10 years
Over 10 years
- Do you meet the minimum requirements for this position?
Yes
No
Applicant Documents
Required Documents
- Resume
Optional Documents
Cover Letter/Letter of Application
Curriculum Vitae
Unofficial Transcripts
Reference Letter 1
Reference Letter 2
Reference Letter 3
Certifications and Licenses
Training Certificates
Other Document
List of 3 References
Unofficial Transcripts 2
Unofficial Transcripts 3
Letter of Interest
Unofficial Graduate Transcripts
Additional Document