Job Information
The Brick National Business Development Manager in Edmonton, Alberta
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About Trans Global Service
Trans Global Service (TGS) is the service organization of the LFL Group. With more than 300 team members across Canada, we provide appliance and furniture repair, installation and assembly services for customers of LFL Group’s Leon’s, The Brick and commercial retail banners as well as for a wide range of manufacturers and extended warranty providers.
Who we’re looking for
TGS is seeking a National Business Development Manager to lead our efforts to grow market share in our core businesses, expand into new customer segments and launch adjacent new services to provide customers with a comprehensive portfolio of in-home repair and maintenance solutions. The ideal candidate will have a broad background that includes traditional quota-carrying sales as well as more strategic business development (BD) experience. They will be comfortable flexing between hunting and farming styles of sales and BD as the opportunity dictates. The National Business Development Manager will report to the Senior Director, Trans Global Service. Edmonton or Toronto is the strongly preferred location for this role but highly qualified candidates in one of TGS’ other regional hubs (Vancouver, Calgary, Winnipeg, Montreal) may be considered. Candidates must be eligible to work in Canada.
Responsibilities
Drive TGS revenue growth from LFL Group retail banners through close collaboration with store leadership, commercial sales and marketing teams to drive high TGS service attach. Lead TGS’ retail pricing and promotion initiatives, collateral development, campaigns, training, sales contests and commercial project proposals.
Expand TGS market share in direct-to-consumer appliance repair through close collaboration with marketing and eCommerce on paid & organic search optimization as well as direct marketing innovation.
Cultivate strong relationships with key contacts within prospective external customer organizations.
Grow TGS presence at relevant industry conferences and trade organizations.
Manage the TGS sales funnel from prospect through lead to closed sales to win new 3rdparty customers for TGS’ core appliance repair & maintenance, installation and assembly services.
Work closely with TGS operational teams to ensure effective processes and training are in place to serve newly won customers profitably, efficiently and with high customer satisfaction. Provide post-launch support to TGS operations until new customers are integrated into business-as-usual processes.
Perform competitive analysis to assess opportunities to grow core business market share through partnership with or acquisition of regional competitors.
Complete competitive and industry analysis to identify attractive, adjacent new in-home service opportunities that build on LFL Group and TGS core competencies and assets. Develop financially feasible strategies to expand service offerings through organic internal expansion, partnership or acquisition.
Lead negotiation on pricing and other contract terms as part of deal closing activities.
Create forecasts, budgets and quarterly tactical plans to achieve TGS growth targets.
Establish tracking mechanisms to monitor progress and outcomes of TGS’ business development efforts. Analyze data and metrics to deliver insights and continuous improvement opportunities.
Qualifications
5+ year proven track record of B2B sales and/or business development success, ideally in a home service business context
University degree in business or equivalent work experience required. An MBA would be an asset
Strong written and verbal communication skills
Excellent collaborator with internal stakeholders and prospective customers
Consultative sales skills. Able to play both problem solver and problem finder roles.
Possess a full toolbox of business analytics skills: competitive and industry intelligence, financial analysis, valuation, customer and internal Powerpoint presentation creation
Comfortable with ambiguity and formulating an action plan for unstructured projects
Excellent time management skills with the ability to juggle multiple concurrent initiatives
Confident presenting to customer and internal executive audiences
Experience in appliance repair is an asset
Knowledge of online 2-sided home service marketplace businesses (e.g. TaskRabbit, Jiffy) an asset
Bilingual English & French an asset
Able to travel across Canada. Expect up to 30% travel.
Why The Brick?
A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
Competitive remuneration package that will commensurate with experience
Career progression potential with plenty of access to ongoing personal and professional development
Employee discounts
A dynamic environment to showcase your leadership talents.
Apply now
If you’d like to apply for this role, please contact our recruitment team atcareers@thebrick.com
Attach your CV and tell us why you would be a great fit at Trans Global!
Trans Global is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to hrhires@thebrick.com
Connect With Us! (https://careers-thebrick.icims.com/jobs/30801/national-business-development-manager/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834471194)
ID2024-30801
Posted Date2 weeks ago(6/14/2024 8:50 AM)
of Openings1
Job LocationsCA-AB-Edmonton
Job CategoryOther
Position TypePermanent Full-Time