Job Information
FIRST TEXAS PRODUCTS CORP Back Office Operations Specialist in El Paso, Texas
Qualifications:
Education - High School diploma or equivalent (GED) Strong attention to detail and adaptability to handle several tasks simultaneously Proficient in Microsoft Office - Word, Excel, Outlook and Internet, Intranet Excellent interpersonal and public relations skills Excellent verbal and written communication skills Must be available to travel to all bank locations as required
Responsibilities:
What you will be doing: You will be responsible for a variety of back office functions in order to facilitate the daily deposit account processing and customer service activities of the bank Provides account services to incoming customer calls Process all Back-Office Operations daily tasks by a rotation of duties to include but not limited to rejects, large items, incoming and outgoing wire transfers, ACH origination's and returns, NSF pay selection, referral accounts, stop payment reports, online transfers, inactive and dormant accounts, digital banking requests and questions, mobile remote deposit capture, Sister Bank settlement Cross-sells bank products by answering inquiries, informing customers of new services and product promotions, ascertaining customer's needs Balance daily wire transfers, ACH origination and expense checks Provide the Data Center with daily system posting to assist in balancing the bank Monthly charge offs, dormant letters, reconcile IOLTA (interest on lawyers trust) accounts and additional monthly reporting Complies with bank operations and security procedures by participating in all dual-control functions Maintains customer confidence and protects bank operations by keeping information confidential
Benefits:
Paid vacation time and sick leave 12 paid holidays 100% employer paid insurance (health, dental, vision, life, and long-term disability) 401k matching Potential bonus starting at 5 % of your earnings People-oriented culture Pay: $35,000.00 - $40,000.00 per year 401(k) matching Flexible spending account Paid time off 8-hour shift Day shift Monday to Friday