Job Information
Bar Harbor Bank & Trust Consumer/Resi Servicing Specialist in Ellsworth, Maine
This job was posted by https://joblink.maine.gov : For more information, please see: https://joblink.maine.gov/jobs/1158932
Responsibilities (Essential):
- Boarding and maintenance on all Consumer & Residential loans.
- Maintains customer escrow accounts and pays insurance, including PMI, and/or taxes for all accounts
- Maintains, reviews, and implements PMI cancellation requests
- Works with customers, via incoming/outgoing calls, or emails, with questions on escrow accounts.
- Provides training to new/existing team members
- Is a system administrator for Corelogic
- Assists with audits required by Freddie Mac
- Perform reporting functions for Freddie & FHLB
- Serve as a backup for various duties to ensure the department remains functioning at all times.
- Perform general data entry for and parameter changes on all Consumer & Residential loans.
- Perform customer research as requested by Bank branches or departments.
- Provide loan-related guidance to Bank branches and departments as needed.
- Identify, review and ensure compliance with the laws and regulations which affect assigned functional areas.
- Enthusiastically support the Banks Guiding Principles and Brand Behaviors.
- Adhere to federal regulatory requirements, such as the Anti-Money Laundering and Bank Secrecy Acts, and all established policies and procedures.
- Enthusiastically support the Banks Guiding Principles and Brand Behaviors.
- Adhere to federal regulatory requirements, such as the Anti-Money Laundering and Bank Secrecy Acts, and all established policies and procedures.
Responsibilities (Marginal):
- Perform other duties as requested.
Required Education & Experience:
- Minimum of a high school degree or the equivalent
- 5 years Banking experience, required.
- Demonstrated professional customer relations and communication skills
- The ability to receive and understand oral questions and written instructions, and the ability to apply them to assigned job responsibilities.
- The ability to analyze, interpret findings and results, and to draw logical conclusions in carrying out day-to-day assignments.
- The flexibility to learn and keep current with changing procedures and regulations, varying job assignments, technological advances, and new equipment.
- The ability to work as a positive team member in a fast-paced, high-volume environment and to manage multiple assignments.
- Working knowledge of Windows-based software programs is required.
Physical Demands and Work Environment:
Physical Demands: General office environment.
Work Environment: General office environment.
Schedule Expectations:
Full time, 40 hour per week.
Required Travel:
Bar Harbor Bank & Trust is an Equal Opportunity Employer, Minority/Female/Disability and Protected Veteran. These are the requirements for an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.
EEO is the law: English & Spanish version *English - https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf Spanish - https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeosp.pdf *
*EEO is the Law Poster Supplement https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf *
Pay Transparency: https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf
This position requires travel on a limited, as-needed basis.