Job Information
ENDICOTT CLAY PRODUCTS CO Sales Associate / Order Confirmations in Endicott, Nebraska
**[Job Summary [Provides excellent Customer Service for Endicott Clay Products by assisting current and potential customers with their questions and entering new orders in the computer.
[Essential Functions [Answers incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary; [Checks inventory records to determine availability of requested merchandise; [Assists walk in customers as needed; [Processes sample requests for customers and distributors, forwarding them to the Sample Department for shipment; [Prepares Letters of Certification and/or LEED letters, provide test data sheets and MSDS reports as requested from distributors; [Handles all crushed brick transactions including preparing a weekly deposit and sending out invoices for same. [Assists with responding to emails sent to endicott@endicott.com [Sets up shipping releases for the shipping department; [Processes shipping tickets when material is picked up; [Enters customer orders into computer system, scans customer orders to Doc-Trak, mails verifications to customers, and e-mails copies to salesmen; [Creates jobs for material for new production; [Submits Name Engraved orders to the engraver, collects payment, and send out orders; [Updates reports such as: Non Standard, and Large Quantity Reports; [Keeps distributor territory maps updated when new distributors are added or new territories assigned. [Must follow all Health and Safety rules set forth by Endicott Clay Products and OSHA; [Knowledge of administrative and clerical procedures and systems such as Microsoft applications, filing and records management systems, transcription, multi-line telephone, basic office equipment such as copiers, fax machines, printers, scanner and other office procedures and terminology; ]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}**