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Job Information
VCA Animal Hospitals Veterinary Client Service Representative in United States
Location: 104 S Heidelbach Ave, Evansville, IN 47713
VCA All Pet Emergency Center (APEC) is hiring an experienced Client Service Representative to join our team! We provide after-hours emergency and critical care services in Evansville, IN.
Visit our hospital website here: https://vcahospitals.com/all-pet-emergency
About the Role
As the face of VCA, the CSR sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. Duties include but are not limited to:
Greeting visitors, answering telephones, and guiding clients and their pets to exam rooms
Coordinating visits and assisting patient care team with triage
Presenting and explaining fees, including processing payments
Assisting clients with products, including prescriptions
Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical care
Hospital maintenance and ensuring that facility is neat and clean at all times—both inside and outside
Managing medical records, charts, reports and correspondence
Why VCA
VCA Animal Hospitals is a community of over 800 hospitals across the US, including primary care, emergency, and specialty medicine. We offer world class medicine with hometown care. Together we are taking care of the future of veterinary medicine.
We are passionate about supporting our teams and are committed to your personal career development. At VCA, you will enjoy an inclusive work environment where you can focus on your career, your happiness, and the clients and patients you serve.
Benefits we offer include:
Access to the people and resources of a large veterinary community
Opportunities for growth and advancement
Medical, dental & vision insurance
Employer-paid short term disability insurance and life insurance
Paid parental leave
Paid vacation and sick time
401(k) with matching
Tuition support and sponsorships for veterinary technology AAS, BAS completion and more
Vet tech license reimbursement
Free wellness and self-care resources
Generous hospital discounts and product discounts
Opportunities to give back through strong Shelter partnerships and VCA Charities
Interested in learning more? Apply! We look forward to hearing from you.
VCA Animal Hospitals
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