Job Information
Comerica SOC Analyst II Farmington Hills MI in Farmington Hills, Michigan
Security Operations Center (SOC) Tier 2 Analyst The Security Operations Center is responsible for providing 24/7, 365 monitoring, detection, and response capabilities for Comerica. This includes event, cloud security, and DLP monitoring, as well as a role in the incident response process. The Tier 2 SOC Analyst serves as an escalation point for Tier 1 within the SOC and provides investigation support for incidents to mitigate threats. The Tier 2 Security Operation Center (SOC) Analyst is responsible for providing monitoring support for cybersecurity systems as well as conducting investigations into and escalating alerts as required for malicious activity. The analyst is expected to review, investigate, and classify the appropriate response for all security incidents that have been assigned / escalated to them via Tier 1 support. Position Responsibilities: SOC Analysis * Perform in-depth alert investigation across malware, phishing, cloud access security brokers (CASB), network, and configuration compliance domains. * Respond to and mitigate security incidents based on defined process and procedures to contain and eradicate threats. * Resolve or escalate investigation according to defined Service Level Agreements / Expectations / Objectives. * Perform sampled reviews of investigated incidents by junior analysts to improve ticket quality and providing feedback to coach junior resources. Documentation and Support * Assist with the development of playbooks and processes for day-to-day SOC operations. * Collaborate with other Engineering and Operations teams to troubleshoot, respond, and improve detection capabilities. * Handle sensitive information in accordance with the Corporate Information Protection Policy. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled