Job Information
Boehringer Ingelheim Medical Representative - Central MOE in Federal Territory of Kuala Lumpur, Malaysia
The Position
Driving Performance - Has the responsibility to meet/exceed sales targets for assigned product(s) within the allocated territory through achievement of related Sales Excellence KPIs
Executing Customer Engagement Excellence - focuses on executing in-clinic sakes account plan/ multichannel account plan by way of Customer Engagement Model(Hybrid CEM model), implements off-clinic promotional activities assigned to target Customers and thereby improves the Customer relationship.
Engage with key targeted healthcare providers,hospital account
Collaborate with internal and external teams to drive holistic solutions for customers and patient to align with the CSFs of the brand strategy.
Ochestrating for exceptional customer experience-focused on implementing in-clinic and virtual execution of the customer Engagement model.
Adhering to Compliance, Code of Conducts and Policies - Is responsible to ensure that all company and industry compliance topics/requirements are understood adhered and established local processes followed
Duties & responsibilities
- Sales Achievement in the assigned territory
Ensure listing of our company products as required
Ensure availability of our company products as required
Generate Rx / create demand for the product by utilizing the available resource / tools / trainings
Ensure Rx are filled and demand is converted into sales
Continuously identify new growth opportunities
- Plan ,co create and excute multichannel plan (MCCPs) with digital tools for executional excellence
Validate and fully understand the Sales Action Plans
Maintain an accurate & complete customer(email, other contact) info in veeva.
Plan for logistics to execute the Sales Action Plans
Take proactive decision to ensure that high value customer (Gain, Build, Defend) are not missed
- Ochestrate Exceptional Omnichannel Customer Experience
Communicate with relevant customer facing roles(marketing, medical etc)
Proficiency in ultilizing appropriate/preferred digital tools for customer engagement.
Manage and develop Key opinion leader
Capable to assigning customers to interact with Veeva Engage.
Identify customer prefer channel
- Superior Selling Capability-
Knowledge (Disease, Clinical Trials, Product, Marketing strategy and Competition)
Selling Skills (CEM) in line with Marketing strategies
- Comply with local regulations, industry and company Code of Conduct
Comply with all regulations regarding interactions with healthcare professionals and follow company Code of Conduct
Take necessary action on issues of compliance
Be a role model in compliance with local regulations, industry and company code of conduct
- Regular reports
Requirements
Bachelors degree
Industry / Product knowledge, Selling skills, Sales Action Planning, Customer Relationship Management, Self development / learning, Communication skills, Planning and organizing, IT literacy
Direct selling experience in healthcare industry is advantageous
Deliver results, take initiative
Note to Recruitment Agencies:
Boehringer Ingelheim does not accept candidate submissions from recruitment agencies that our company does not have existing contracts with. Our company will not be responsible for payment of recruitment fees for the hiring of candidates whose resumes were submitted to our employees or offices without our prior permission.
All qualified applicants will receive consideration for employment without regard to a person’s actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.
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