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SSM Health Patient Access Representative - WI-Fond du Lac Regional Clinic Main in Fond du Lac, Wisconsin

It's more than a career, it's a calling.

WI-Fond du Lac Regional Clinic Main

Worker Type:

Regular

Job Highlights:

Join the SSM Health Team and Fulfill Your Calling!

Our Culture

At SSM Health, we bring together and cultivate exceptional people. When our employees thrive, so does our healing Mission.

SSM Health is committed to creating a partnership with employees. We ask our employees to actively engage and participate in decisions that impact on their work. We celebrate together and recognize those people who help us deliver an exceptional experience.

Our Opportunities

SSM Health offers competitive compensation. In addition, relevant work experience will be factored into your offer.

Comprehensive Benefits Package

  • Medical, Dental, Vision, Life

  • Income based medical insurance premium discounts

  • HSA/FSA options

  • Short and Long-Term Disability

  • Generous PTO

  • 403b/401k retirement plans

  • Daily Pay! Access your paycheck when you want it

Position Specific Information

Schedule: Full time, part time and PRNs available.

Location: SSM Health Fond du Lac Regional Clinic Main

420 E Division St

Fond du Lac, WI 54935

Job Summary:

Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

  • Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.

  • Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules.

  • Assists with coordination of activities related to insurance pre-certification/authorization.

  • Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.

  • Performs clerical and reception duties associated with patient registration.

  • Identifies process improvement opportunities and participates in improvement plans.

  • Works on special projects as needed.

  • May review the work of others.

  • Performs other duties as assigned.

EDUCATION

  • High school diploma or equivalent

EXPERIENCE

  • One year experience

PHYSICAL REQUIREMENTS

  • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.

  • Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.

  • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.

  • Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.

  • Frequent keyboard use/data entry.

  • Occasional bending, stooping, kneeling, squatting, twisting and gripping.

  • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.

  • Rare climbing.

Department:

5910000166 FLOATS Reception

Work Shift:

Day Shift (United States of America)

Scheduled Weekly Hours:

40

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status , or any other characteristic protected by applicable law. Click here to learn more. (https://www.ssmhealth.com/privacy-notices-terms-of-use/non-discrimination?_ga=2.205881493.704955970.1667719643-240470506.1667719643)

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