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Overview

Work Where it Matters

Akima Systems Engineering (ASE), an Akima company, is not just another federalsystemsupport contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At ASE, the work you do every day makes a difference in the lives of our 15,000Iñupiatshareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders , ASE provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers , ASE delivers solutions in maritime IT, systems engineering, and integration across the Department of Defense and stands ready to help improve operational performance at a reasonable and sustainable cost.

As an ASE employee , you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

*Job Summary: *

Our successful candidate will perform all Systems Administrator duties providing direct support to enterprise networked systems and managing Microsoft server infrastructure solutions across multiple solution areas in a DoD enterprise environment.

Responsibilities

Job Responsibilities:

• Installandmaintainservers, workstations, desktops, laptops, and basic cabling, etc.

• Maintainsystems architecture across multiple networks andlocations

• Install, administer,andmaintainvirtualandphysicalhosts

• Administer Active Directory users anddevices

• Integratenew technologiesinto new and existingsystems

• Transition and migrationof enterprisesystems

• Determineisolation and resolution of complex hardware and softwareproblems

• Perform account maintenance, data integrity, and file systemsecurity

• Utilize manual checks, GUI-based, and command line tools (PowerShell) to troubleshoot and remediate basic to complex systems hardware, software, and configurationissues

• Implement, and manage disaster recovery and COOP plans, systems, andoperations

• Basic network troubleshooting in support of the datacenter and workstation/LAN connectivity

• Collect, review, and store server log files toidentifyand remediate systemissues

• Document system configurations and propose and/or implement systemchanges

• Apply security patches, IAVAs, STIGS, and updates (including operating system updates)

• Assist Service Desk technicians as needed with Tier I and Tier IItroubleshooting

• Patching of desktop systems, software,printer issues, and server related issues asneeded

• Participate in or lead special projects and day-to-day operationsasassigned by the sitelead

• Clearly communicate technical information to both technical and non-technical personnel

• Mentor, lead, and train junior technicians asdirected

Qualifications

*Minimum Qualifications: *

• High School diploma/GED

• Active DOD TS/SCI (as recorded in DISS)

• CurrentlypossessDoD 8570.1-M IAT Level II

• CurrentlypossessaComputing Environmentcertification

• MCSAServer2016 or Microsoft Azureadministrator

• Or must be obtained within 90 days of startdate

• Ability tofrequentlylift, carry, andmove equipment(up to 25lbs.)

• Knowledge of ITIL v3 processes

*Desired Qualifications:  *

• ITIL v3 (or greater)certification

• MCSA or MCSEWindows 10(or greater)certification.

• Experience working in an IT service deskenvironment.

• Experienceworkingwith enterprise-level ITdevices.

• SAN, NAS, Webservers/SQL, HBSS, or ACAS.

• Experienceworkingwith IT Service Management ticketingsoftware.

• SCSM, ServiceNow.

• Abilityto complete difficult and complex assignmentsindependently.

• Ability to provide over the phone troubleshootinginstructions tocustomers.

• Must have a valid driver’s license; supports several locations on Fort Belvoir.

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. If you are an individual with a disability, or have known limitations related to pregnancy, childbirth, or related medical conditions, and would like to request a reasonable accommodation for any part of the employment process, please contact us at job-assist@akima.com or 571-353-7053 (information about job applications status is not available at this contact information).

Job: Information Technology

Travel: Yes, 25% of the time

Organization: ASE - Akima Systems Engineering

Clearance: TS/SCI

Work Type: On-Site

Remote: No

ReqID: 2024-11761