Enable America Jobs

french bilingual customer representative.

• fort lauderdale , florida

• posted 10 days ago

job details

summary

• $19 - $19.78 per hour

• temp to perm

• high school

• category office and administrative support occupations

• referenceAB_4520091

job details

Ready to deliver world-class customer service experiences? If you're a professional who has demonstrated people skills, loves troubleshooting and coordinate emergency responses, we have an amazing customer service job waiting for you. Don't miss this Opportunity.

This is an ON-SITE position. Apply Today!

** Shifts available: 4pm to 1am or 5pm to 2am

** Trainings schedule: M - F 9am to 6pm

Additional Incentives:

• Health, Dental and Life insurance.

• Based salary + Other incentives (up to $200 monthly bonus)

The right candidate should be:

• Able to pass a drug test and a background check

• Must have HS diploma (Transcripts) or GED (minimiun requirement)

• Available to work on weekends

• Looking for a job stability and growth opportunity

• Able to train during morning shift

salary: $19 - $19.78 per hour

education: High School

Responsibilities

• The Call Center Specialist position is responsible for answering incoming calls and providing excellent customer service to our Multi Client Group customers, following program guidelines and call center standards.

• Must speak fluently English and French.

• Respond to incoming calls providing customers with accurate answers and guidelines related to the road asistance services , stolen vehicule reports and emergencey assistance.

• Develop customer relationships that contribute to business objectives and promote customer loyalty.

• Research and resolve customer questions and issues to ensure customer satisfaction and retention.

• Process tickets using a web based system to escalate customer issues as needed.

• Must be able to work with web-based applications.

The essential functions of this role include:

• working in a smoke free environment

• working weekends

Skills

• Active Listening

• Empathy

• Typing Skills

• Clarity in communicating

• Understanding of services

• Knowledge of MS Office

• Fluent French speaker

• Fluent English speaker

• Able to work On-Site

• Call Center Support (6 months of experience is preferred)

• Manage High Volume of Calls

• Easily adaptable to Change

• High Attention to detail

• Able to use web-applications (6 months of experience is required)

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.

get in touch

we are here to help you with your questions.

WM

wendy morales

• +1 954 928 0696 (tel:+1 954 928 0696)

• livia.martesdiaz@randstadusa.com