Job Information
Black Bear Technology Solutions, LLC IP Network Subject Matter Expert (Tier 3) in Fort Meade, Maryland
Job Title: IP Network Subject Matter Expert (Tier 3) Job Location : Fort Meade, MD Security Clearance: Active, in-Scope US government issued Top Secret clearance with SCI eligibility Due to the nature of the work and US Government required, US Citizenship is required. Job Responsibilities: Black Bear Technology Solutions is seeking an experienced IP Network Subject Matter Expert (Tier 3) to provide Tier 3 sustainment support to a mission critical IP voice transport network at Fort Meade, MD. The SME will work closely with operations, management, and customer stakeholders to ensure the network is both secure and functioning optimally. Primary Responsibilities:
Provide design, implementation, testing, and maintenance support for a complex enterprise network using industry best practices.
Resolve escalated network and security support issues.
Independently conduct network assessments, identify possible vulnerabilities, and recommend/develop solutions to problems found.
Lead development of network documentation, diagrams, and standard operating procedures. This includes creating and maintaining Engineering Implementation Plans (EIPs).
Support Continuous Service Improvements (CSI).
Active participation in Root Cause Analysis for Problem Management activities.
Work with cross-functional teams to plan and execute network upgrades, migrations, and deployments.
Manage vendor relationships, including engagement on Incident Support activities and ensure timely delivery of program deliverables.
Monitoring, capacity planning, backup, and recovery of network equipment
Keep up with technology trends. Evaluate and recommend new technologies, tactics, and tools to improve service delivery.
Mentor and coach junior engineers, including providing training and support as required.
Minimum Qualifications:
Extensive knowledge of defense-in-depth principles, Network and Security architecture, network topology, IT device integrity, and common security elements.
A minimum eight (8) years’ experience engineering and troubleshooting networks, including extensive routing and switching experience such as one or more of the following: MPLS, VPNs, routing protocols i.e. BGP, OSPF, IS-IS, switching protocols i.e. Spanning Tree Protocol, VLANs, LLDP, VoIP, Multicast protocols and emerging network technologies.
Strong understanding and in-depth knowledge of IP network/subnet addressing. Experienced and adept at developing and maintaining technical documents, analyses, and reports.
Experience developing and presenting technical information to senior customer management, customer stakeholders, and company management.
Ability to travel up to 10% including OCONUS potential travel.
Desired Qualifications:
Experience with Juniper router, switch, and security appliances. (MX, EX, SRX).
Experience with Session Initiation Protocol (SIP) implementation and design concepts.
Experience with Ribbon Session Border Controllers (SBC).
Experience with SolarWinds configuration and maintenance.
Experience with change, configuration, and performance management NetOps concepts.
IAT Level III Certification (i.e. CISSP or equivalent).
Education:
Bachelor’s degree and 8 – 12 years of prior relevant experience or Master’s degree with 6 – 10 years of prior relevant experience. Specific years of related work experience may be substituted for a degree.
Black Bear Technology Solutions, LLC (B2TS), is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. B2TS is committed to the principle of equal employment opportunity for all employees and providing employees with a work environment free of discrimination and harassment. All employment decisions at B2TS are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. B2TS will not tolerate discrimination or harassment based on any of these characteristics.