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Description We are offering a contract to hire employment opportunity for a Database Administrator in our Fort Washington, Pennsylvania office. The role involves developing and implementing integrated marketing automation solutions utilizing the Salesforce CRM and Marketing Cloud, as well as supporting other enterprise applications. The job function lies in the telecom industry, and you will be working in a workplace that values teamwork and innovation.

Responsibilities:

• Develop solutions within the Salesforce or CRM platform to meet stakeholder requirements and business objectives for existing and new functionality.

• Manage full-cycle email marketing campaigns within Salesforce Marketing Cloud (SFMC).

• Design and optimize customer journeys and marketing automation workflows within Journey Builder, enhancing engagement and driving customer conversations.

• Collaborate with internal and external resources to develop in-depth functional specifications for interfaces and system enhancements.

• Identify technical and architectural complexities that may affect platform design or performance and perform coding, debugging, testing, and troubleshooting throughout the application development process.

• Support web administrators, QA/UAT, and developers through the full development lifecycle and ensure functionality is relevant to the current business and operational environment.

• Work with Business Development, Program Delivery, Customer Care, and other internal stakeholders to design, develop, test, and deploy solutions including dashboards, interfaces, and integrations.

• Engage internal customers on product utilization and training, and act as a liaison between users and developers to ensure product adaptation and issue clarification.

• Conduct root cause analysis of identified defects, providing project manager with sufficient detail to understand, replicate, and resolve.

• Develop and manage the execution of comprehensive projects while controlling and supervising resources, schedules, costs, risk, quality, scope, and changes. Requirements • Proven experience as a Database Administrator or relevant role in the IT sector.

• In-depth understanding of data management (e.g. permissions, recovery, security, and monitoring).

• Demonstrated knowledge of software development and user interface web applications.

• Hands-on experience with database standards and end-user applications.

• Excellent knowledge of data backup, recovery, security, integrity, and SQL.

• Familiarity with database design, documentation, and coding.

• Previous experience with DBA case tools (frontend/backend) and third-party tools.

• Familiarity with programming languages API.

• Problem-solving mindset with attention to detail.

• Ability to work independently and as part of a team.

• Strong organizational and multitasking abilities.

• Excellent communication and interpersonal skills.

• BSc degree in Computer Science or relevant field.

• Proficiency in Salesforce Marketing and Salesforce Administration. Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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