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Description

We are seeking a Credit Collection Specialist based in Fort Wort, Texas, 76106, United States. This role involves managing the credit and collections processes within our telecom provider company, ensuring timely collection of outstanding debts while maintaining positive relationships with customers.

Responsibilities:

• Assess the creditworthiness of new and existing customers by analyzing financial information, credit reports, and payment histories.

• Establish and monitor credit limits for customers based on their credit risk and payment history.

• Contact customers via phone, email, or mail to follow up on overdue payments and resolve any payment discrepancies or disputes.

• Negotiate and set up payment plans for customers experiencing financial difficulties to facilitate debt repayment.

• Enforce credit policies and procedures to minimize bad debts and improve cash flow.

• Generate and analyze aging reports, collection reports, and other financial reports to track collections performance and identify trends or issues.

• Maintain regular communication with customers to address inquiries, resolve issues, and provide updates on account statuses.

• Maintain accurate records of all credit and collections activities, including notes on customer interactions, payment agreements, and collections efforts.

• Collaborate with sales, finance, and other departments to address credit-related issues, facilitate account reconciliations, and improve overall collections processes.

• Ensure compliance with relevant laws and regulations governing credit and collections practices.

Requirements • Proficiency in Accounting Software Systems is a must

• Advanced knowledge of Microsoft Excel and Microsoft Office Suites

• Experience in handling Accounting Functions, specifically Accounts Receivable (AR)

• Familiarity with Billing Functions and Check Processing

• Experience in B2B collections is preferred

• Ability to Approve Credit based on company policies and standards

• Bachelor's degree in Accounting, Finance, or a related field is preferred

• Proven analytical skills with attention to detail

• Excellent communication and interpersonal skills

• Strong organizational skills with the ability to multitask and prioritize

• Ability to work independently and as part of a team

• Commitment to maintaining confidentiality of sensitive information

• Willingness to update job knowledge by participating in educational opportunities and reading professional publications.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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