Job Information
AAA Mid Atlantic Retail Membership Sales Specialist (In-Store Sales and Customer Service) in Frederick, United States
Join Us Today!
If you're ready to embark on a rewarding career journey in sales within a reputable organization, apply now to become part of AAA's esteemed team. Don't miss out on this opportunity to thrive in a dynamic retail environment while making a difference in the lives of our valued members
Work-Life Balance:
No Sundays : Enjoy a consistent schedule with no work on Sundays.
Convenient Hours: With store hours from Monday to Friday, 8AM to 6PM, and Saturday, 8AM to 3PM
37.5 Hour Work Week : Maintain a healthy work-life balance with our standard work hours.
Paid Holidays : Celebrate eight paid holidays throughout the year
Generous Paid Time Off : Accrue over three weeks of paid time off during your first year.
Paid Volunteer Time Off : Make a difference in your community with paid time off to volunteer.
Rewards and Benefits:
Competitive Compensation : Starting hourly rate of $19.28/hr., based on experience and location.
Monthly Incentive Plan : Drive your success with a monthly incentive plan tailored to reward your individual performance.
AAA Premier Membership : Enjoy complimentary AAA Premier level membership benefits.
Medical, Dental, Vision, and Prescription Coverage : Take care of your health with our comprehensive benefits package.
Tuition Reimbursement : Invest in your future with our tuition reimbursement program.
401(K) Plan : Save for your retirement with our company-matched 401(K) plan, up to 7%.
What You'll Do:
As a Membership Sales Specialist, you'll be at the forefront of our mission, connecting with customers and providing them with invaluable membership services.
Drive Sales: Sell and process new AAA memberships, while maximizing opportunities to upsell and cross-sell upgrades and add-ons.
Customer Engagement: Drive active engagement with our membership base through in-store sales, inquiries, and outbound calls. Effectively welcome new members, present enticing promotions, and initiate discussions about upgrade opportunities.
Efficient Documentation: Ensure all leads and interactions are accurately documented, maintaining clear records for future reference.
Expert Support: Serve as the go-to person in the store for all membership-related inquiries, providing expert guidance and support to customers.
Minimum Qualifications:
Sales Savvy: Bring a minimum of three (3) years of sales or customer service experience to the table, demonstrating your ability to drive results and exceed expectations.
Communication Skills: Showcase effective written and oral communication skills, essential for engaging customers and articulating the value of AAA memberships.
Tech Proficiency: Navigate multiple websites and programs with ease, demonstrating proficiency in computer skills essential for multitasking in a fast-paced retail environment.
High School Diploma/GED : A minimum educational requirement to join our team.
Satisfactory Background: Must maintain a satisfactory criminal history and meet all state-specific legal requirements for this position both before and after hire
AAA Club Alliance (ACA) is an equal opportunity employer.
Our investment in Diversity, Equity, and Inclusion:At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color , gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply.
Job Category:
Sales
Work from home or Remote positions primary residence must reside within the footprint that AAA Club Alliance Inc. operates. Our club is located in Washington DC and 13 states including Connecticut, Delaware, Indiana, Kansas, Kentucky, Maryland, New Jersey, Ohio, Oklahoma, Pennsylvania, South Dakota, Virginia, and West Virginia.
AAA Club Alliance is the result of AAA Mid-Atlantic, AAA Allied Group, AAA Oklahoma/South Dakota, and AAA Ohio Automobile Club joining, now representing nearly six million members in 13 states and Washington, DC. We’ve created an environment where you can look forward to coming to work and interacting with compassionate people who enjoy what they do and love supporting their team.
We’re dedicated to keeping our Associates fulfilled and helping them feel secure. With such a diversity of products and services, our Associates have the opportunity to fulfill customer needs while advancing their own career. So that leaves one question, are you ready to make a difference? (https://cluballiance.aaa.com/about/careers?pcrdl=true)
Are you being referred to one of our roles? If so, ask your connection at AAA Club Alliance about our Employee Referral process!
We recognize that you don’t stop being a parent, caretaker, pet owner, or student because you’re at work. We give our Associates the option to customize their experience in order to suit their individual needs and interests. We offer a wide array of benefits that give our Associates piece of mind– even after retirement. You can view our virtual benefit fair here. (https://www.virtualfairhub.com/AAAClubAlliance/public/welcome)
AAA Club Alliance complies with federal, state and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please direct your inquiries to jobs@aca.aaa.com.