Job Information
Harmony United Psychiatric Care Administrative / Office Assistant in Gainesville, Florida
Harmony United Psychiatric Care
Administrative / Office Assistant
Hiring for ORLANDO, FL
About HUPC
Harmony United Psychiatric Care is part of Harmony United Healthcare LLC. We provide comprehensive, full-service outpatient mental health, psychiatric, and psychological testing services in Florida through in-person visits and virtually through our secure online telehealth, telepsychiatry platform. We are continually growing our staff and client base at our current locations and developing new locations throughout Florida.
Our team of mental health professionals includes psychiatrists, clinical psychologists, board-certified psychiatric nurse practitioners, certified physician assistants, and licensed therapists. We care for adults, adolescents, and children, ages 5 and above.
Our approach is to develop trust and confidence with our clients and treat each patient/client with compassion and respect. We strive to provide the best treatment possible through individualized care for patient/client’s specific needs.
Qualifications / Skills
Bachelors Level Degree is the minimum qualification required
2 years of experience in any customer service industry is required
General Responsibilities
Take inbound calls from psychiatric patients
Assist patients with Scheduling or rescheduling the appointments
Maintaining a positive, empathetic and professional attitude toward customers at all times
Responding promptly to customer inquiries
Communicating with customers through various channels
Acknowledging and resolving customer complaints
Compensation Package
- Excellent Base Compensation
Benefits
Health, vision, dental insurance
Retirement Benefit: 401K Plan(Retirement):We will match your own 401K plan contribution to Up to 4% match of your annual compensation
Paid Time Off
Paid Holidays
Advantages
Full administrative support
Latest in digital technology
Strong focus on work/life balance
Work Schedule
40 hrs. per week, 10 hours per day
Office Hours available Monday through Thursday
E-Verify Statement:
HUPC participates in E-Verify. We will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee’s Form I-9 to confirm work authorization. Please note that we do not use this information to pre-screen job applicants.
E-Verify Notice (https://www.rhoworld.com/wp-content/uploads/E-Verify_Participation_Poster-1.pdf)
E-Verify Notice (Spanish)
Right to Work Notice (https://www.rhoworld.com/wp-content/uploads/ier_poster_final.pdf)
Right to Work Notice (Spanish)
Drug free policy:
At Harmony United Psychiatric Care, we enforce a comprehensive drug-free workplace policy to ensure our employees' and visitors' safety and security. We prohibit the use of illegal drugs and unauthorized use of controlled substances on company premises or during work hours. We conduct pre-employment drug screening and random drug testing for current employees to ensure compliance. Violations of this policy will lead to disciplinary action, including termination of employment. By applying for a job with us, candidates acknowledge their understanding of these terms and willingness to abide by our drug policy.
Contact: HR Department
Phone: (800) 267-6535
Email: hrdepartment@hupcfl.com
Web: www.hupcfl.com
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