Enable America Jobs

Description

A client of ours in Commercial Roofing is looking to hire a Service Coordinator. This is a direct hire position in Garland TX, fully on-site 40 hours/week.

Our client is preferably looking for someone with prior roofing or construction industry experience.

Here is an overview of job responsibilities for our service coordinator position:

• Take inbound calls and emails for service/repair requests. Ask qualifying questions and create a service ticket for service and repair team.

• Work with service manager to schedule repairs and keep customer informed about response time.

• Issue purchase orders to service team for materials needed to complete repairs.

• Create weekly time sheets for service crew of 6-8 members.

• Take service reports created by service manager to create a detailed invoice. Forward invoice and report to customer.

• Follow up with service customers for any delinquent AR.

• Maintain/grow relationships with property managers and owners.

• Spanish speaking a plus, but not required.

  Requirements

This job requires friendly and professional verbal and written communication skills. Construction industry experience is a plus. Strong organizational skills/time management skills are critical as there is quite a bit of autonomy with this position.

• Capability to manage Answering Inbound Calls

• Understanding of Budget Processes

• Proficiency in Calendar Management

• Excellent Communication skills

• Knowledge of Sage 100 software

• Experience in Commercial Roofing

• Familiarity with the Construction Industry

• Prior Construction Industry Experience

• Experience in Coordinating Appointments

• Strong Customer Service skills

• Experience in managing Employee Timesheets

• Proficiency in handling Customer Invoices

• Experience in managing Purchase Orders

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