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Summary The Federal Law Enforcement Training Centers (FLETC) is looking for a talented Chief Information Officer/Assistant Director at FLETC's headquarters location in Glynco, Georgia. This position provides component-level strategic leadership for the direction, planning, management, and coordination of the component's information technology (IT), IT systems/program management, cybersecurity, information and technology accessibility, information resource management, and IT acquisition management. Responsibilities The Chief Information Officer (CIO)/Assistant Director (AD) position functions as a trusted partner and expert advisor to the Director, Deputy Director, and other Executives with the identification, development, implementation, and support of technologies and applications which add significant value to transform or support program operations related to the FLETC and DHS's mission, goals, and objectives. This position also advises the Director and Deputy Director on significant and sensitive issues impacting the FLETC, its relationship with other components within DHS, over 90 Partner Organizations (POs), and the community. Typical assignments include: Providing executive direction and oversight of the directorate through a Deputy Chief Information Officer / Deputy Assistant Director and subordinate management staff. Ensuring that organizational strategic and tactical goals and objectives are developed, communicated, managed, and performed effectively, as well as ensuring FLETC, DHS Headquarters, and customer expectations and program requirements are met. Providing executive oversight and responsibility and accountability for formulating, planning, developing, acquiring, implementing, and supporting enterprise-wide mission support functions to include: IT operations and support, Network Operations Security Center (NOSC) activities, IT asset life-cycle management, system modernizations and enhancement activities, cybersecurity activities, information and technology accessibility activities, information resource management activities, and IT acquisition management activities. Principle areas of technology-based enterprise-wide responsibilities are voice communications, radio communications, wired/wireless data communications, network infrastructure, data center operations, data management, end-user support, software license management, applications integration/ support, database development/support, web services, cloud-based IT systems, video teleconferencing, audio/visual systems, mobile device management, electronic training systems, and other technology-driven operational systems. Serving as the primary advisor for FLETC's IT operations and support, IT systems/program management, cybersecurity, information and technology accessibility, information resource management, and IT acquisition management activities for the implications of policy and program decisions from higher echelons, as well as the impact and expectations regarding the laws and implementation guidance. Developing and advocating a culture of conscientious stewardship with regard to FLETC assets and human capital resources. Ensuring risk management principles and practices are used to make program management decisions and effective internal controls are developed, tested, implemented, and regularly re-assessed for effectiveness. Representing FLETC on IT matters related to the interest of the FLETC, DHS, the law enforcement community, Executive and Judicial Branch agencies, committees, congressional members, and the local communities. Assuring that the interests of FLETC are represented in councils, working groups, steering committees, and other similar groups which manifest as a result of continued evolution. This position directs the development and presentation of FLETC responses to inquiries from DHS, Congress, and other entities, and collaborates with other FLETC senior executives to ensure successful interaction with related programs and operations of other organizational elements of FLETC and POs; and chairs and represents FLETC as the principle advisor on IT operations and support, NOSC activities, cybersecurity activities, information and technology accessibility activities, information resource management activities, and IT acquisition management issues for a wide variety of committee, task forces, intradepartmental teams, interdepartmental teams, federal special project groups, and other working groups. Leading transformational enterprise-wide activities through the adoption/creation of innovative technology-based solutions which integrate key FLETC and DHS strategic priorities and performance goals. Pursuing National Archive and Records Administration (NARA), Office of Management and Budget (OMB), and DHS records and information management goals and objectives by aligning FLETC's records and information management activities with those of the agency to ensure the protection and maintenance of FLETC's official records and to be responsive to the public's request for FLETC information. Pursuing OMB and DHS Office of Accessible Systems and Technology accessibility goals and objectives by aligning FLETC's information and technology accessibility (Section 508) activities with those of the agency to ensure that FLETC information and technologies are accessible to FLETC staff, law enforcement students, and the public who have physical disabilities. Requirements Conditions of Employment Qualifications All applicants must meet the qualification requirements listed below by the closing date of this announcement. As a basic requirement for entry into the SES, applicants must provide evidence of progressively responsible leadership and supervisory experience that is indicative of senior executive level managerial capability and directly related to the skills and abilities outlined under Executive Core Qualifications and Technical Qualifications listed below. Typically, experience of this nature will have been gained at or above the GS-15 grade level in the federal service or its equivalent with state or local government, the private sector, or nongovernmental organizations. As such, your resume should demonstrate that you have the knowledge, skills, and abilities to successfully fulfill responsibilities inherent in most SES positions such as: Directing the work of an organizational unit; Ensuring the success of one or more specific major programs or projects; Monitoring progress toward strategic organizational goals, evaluating organizational performance and taking action to improve performance; Supervising the work of employees; and Exercising important policymaking, policy determining, or other executive functions. The application process to recruit for this position is the TRADITIONAL-BASED method. The applicant must address each Executive Core Qualifications (ECQs) and Mandatory Technical Qualifications (MTQs) separately. For guidance in preparing a narrative statement addressing ECQs, please access OPM's website by clicking here. EXECUTIVE CORE QUALIFICATIONS (ECQs):As a basic requirement for entry into the SES, applicants must provide evidence of progressively responsible executive leadership and supervisory experience that is indicative of senior executive level management capability and directly related to the skills and abilities outlined under Executive Core Qualifications (ECQs) and Mandatory Technical Qualifications (MTQs) listed below. Typically, experience of this nature will have been gained at or above the GS-15 grade level in the federal service or its equivalent in the private sector. As such, your resume should demonstrate that you have the knowledge, skills, and abilities to successfully fulfill responsibilities inherent in most SES positions such as: directing the work of an organizational unit; ensuring the success of one or more specific major programs or projects; monitoring progress toward strategic organizational goals, evaluating organizational performance and taking action to improve performance; supervising the work of employees; and exercising important policy-making, policy determining, or other executive functions. Applicants are encouraged to follow the Challenge, Context, Action and Result (C-C-A-R) model outlined in the guide at https://www.opm.gov/policy-data-oversight/senior-executive-service/reference-materials/guidetosesquals_2012.pdf. CHALLENGE: Describe a specific problem or goal. CONTEXT: Describe individuals and groups you worked with, and/or the environment in which you worked, to address a particular challenge (e.g., clients, members of Congress, shrinking budget, low morale). ACTION: Describe the specific actions you took to address a challenge. RESULT: Describe specific examples of measures/outcomes that had impact on the organization. These accomplishments demonstrate the quality and effectiveness of your leadership skills. Your narrative response should not exceed 10 pages, be typed in 12-point font with one-inch margins. (Draft your ECQs in a Word document before uploading into the system to ensure these guidelines are met.) Information that exceeds these guidelines will not be reviewed. Detailed information on each ECQ, the underlying and fundamental competencies, sample narratives and a tips sheet for writing effective ECQs are available in the "Guide To Senior Executive Service Qualifications" Senior Executive Service Executive Core Qualifications and Senior Executive Service Qualifications & Fundamental-Competencies. Unless you are currently serving under a Career Senior Executive Service (SES) appointment, eligible for reinstatement into the SES, or a graduate of an OPM approved SES Candidate Development Program (CDP), you must address the ECQs. Your narrative must address each ECQ separately and demonstrate the underlying competencies in the narrative. Examples should be clear, concise, and emphasize your level of responsibilities; the scope and complexity of the programs, activities, or services you managed; program accomplishments; policy initiatives undertaken; level of contacts; the sensitivity and criticality of the issues you addressed; and the results of your actions. You should use action-oriented leadership words to describe your experience and accomplishments and quantify your experience wherever possible to demonstrate your accomplishments (e.g., number of employees supervised; size of budget managed; amount of money saved, etc.). MANDATORY TECHNICAL QUALIFICATION (MTQ)s: In addition to the Executive Core Qualifications, all candidates must show evidence of the following MTQs below in order to meet basic qualifications for this position. Please label and include your name on each page. Please give examples and explain how often you used your skills, the complexity of the knowledge possessed, the level of people you interacted with, the sensitivity of the issues you handled managing a large public or private sector organization that administers complex, rules-based benefits or services, etc. It is recommended that you draft your MTQ(s) in a word document and then upload into the system. You must address each MTQ separately and you should not exceed 2 pages per MTQ. You are required to respond to all MTQs. If you fail to do so, you will be rated as 'ineligible.' MTQ 1. Possesses demonstrated leadership experience in the management of network infrastructure, IT support services, cybersecurity, datacenter/cloud services, telephony, and radio communications systems. MTQ 2. Ability to effectively define and achieve enterprise-level strategy for the acquisition, integration, and use of IT systems. Background includes providing authoritative statements, organizational positions, and expert-level advice to executive leadership on strategic and tactical IT issues. Significant experience with life-cycle planning of IT assets resulting in the seamless recapitalization of end-of-life assets or the acquisition of new and innovative capabilities which match strategic objectives. Additionally, must possess the ability to plan for the use and integration of artificial intelligence to deliver both mission-specific requirements and mainstream administrative support functions. MTQ 3. Background indicates demonstrated expert knowledge of principles, methods, and techniques used in information management, records management, Section 508 accessibility requirements, and Freedom of Information Act (FOIA) compliance. DO NOT COMBINE THE MTQ AND ECQ STATEMENTS. Failure to meet the basic qualification requirement and address all Mandatory Technical and Executive Core Qualification factors will result in your application being disqualified. Education Not applicable. Additional Information Background Investigation: To ensure the accomplishment of its mission, the Department of Homeland Security (DHS) requires each and every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully complete a background investigation for Top Secret/SCI clearance as a condition of placement in this position. This review includes financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U. S. Office of Management and Budget (OMB) and U. S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change. If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment. DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities. Re-employed annuitants' annual salaries will be reduced by the amount of their retirement annuity and by further cost of living increases. FERS retirees receiving a FERS annuity supplement must also be aware that, like social security benefits, their FERS annuity supplement is subject to an earnings test and may be reduced if the salary earned is more than the social security exempt amount of earnings. Additional information is available on OPM's website or by contacting OPM. Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions. Veteran's Preference does not apply to the Senior Executive Service. Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.