Enable America Jobs

JOB REQUIREMENTS: Your Job KBX is currently looking for an individual who want to create long-term value, who are not afraid to challenge the status quo, and who want to find fulfillment in what they do. If this sounds like you, then we invite you to apply for our Customer Engagement Lead role to join our team. As a Customer Engagement Lead, you will be responsible for enhancing our customer relationship management process as well as positioning KBX and our customers for success. The Customer Engagement Lead is the primary interface responsible for developing and maintaining long-lasting business relationships with our customers. Customer service and satisfaction, communication skills, follow-up and action planning are key elements of this position. The successful candidate will exhibit strong problem-solving and decision-making skills in a fast-paced environment, have excellent communication skills, the ability to prioritize day-to-day and longer-term responsibilities, work well within a team with a strong customer focus, and have excellent attention to detail/follow-through. Our Team We are a dynamic and collaborative group dedicated to building strong customer relationships. We believe in the power of working cross functionally, leveraging diverse perspectives and expertise to deliver exceptional results. We constantly strive to improve process efficiency, ensuring our customers receive the best service possible. What You Will Do Develop and maintain relationships with business stakeholders in our customer organizations and develop a thorough understanding of customer\'s business vision, strategies, priorities, and operations. Help customers achieve their business and financial goals by providing timely, proactive recommendations regarding Transportation and Logistics. Attain Trusted Advisor status with both key customer and KBX decision makers. Identify key industry trends and opportunities to improve transportation service and cost. Advocate for innovation and new ways of working between KBX and our customers utilizing improved business processes and technologies. Apply creative solutions and work cross functionally to address cost, service and technical opportunities. Actively engage with customers and provide... For full info follow application link. Infor does not discriminate in employment opportunities or practices on the basis of race, color, creed, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, marital status, age, veteran status, protected veterans, military service obligation, citizenship status, individuals with disabilities, or any other characteristic protected by law applicable to the state in which you work. If you have a disability under the Americans with Disabilities Act or similar law, and you wish to discuss potential accommodations related to applying for employment at our company, please contact Human Resources at 470-548-7173 and/or ADAAA@infor.com. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/729B7997CA2D41C7