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JOB REQUIREMENTS: Job Summary Manages, supervises and coaches the Systems and Application Support staff on-site. Responsible for the overall applications and systems environment. This includes but is not limited to financial systems, clinical systems, law enforcement systems, SharePoint, VMS and camera environment, Web Servers, Microsoft SQL, and general subject matter expert application support. Manages day to day budget. Prepares annual and long-term budget and strategic planning. Works with IT management team to set IT strategy for the county. Ensures daily operations align to Information Technology and County goals and objectives. Essential Duties ESSENTIAL DUTIES: Oversees emerging enterprise application technology strategy, development, and deployment. Responsible for planning, coordinating, and supervising all activities related to the design, development, implementation, maintenance, upgrade, and support of Brown County information systems and software applications. Schedule and assign projects and/or tasks to staff, establishing and monitoring goals and objectives. Ensure appropriate life cycle management on all key applications and systems. Review and analyze existing applications and systems effectiveness and efficiency. Identify, review and analyze chronic/potential problems, security issues, performance issues and/or scalability concerns. Develop strategies for improving or leveraging these applications and systems. Collaborate with other areas of IT, system owners and other stakeholders in testing new/modified software releases, ensure resolution of errors when applicable. Ensure the security, business continuity, and backup of key systems and applications. Define, maintain and create standards, guidelines, policy and quality of service (QOS) criteria for Brown County systems and applications. Communicate the standards, guidelines, policy and QOS criteria to IT staff, County staff, vendors, customers and partners. Research and evaluate software, systems, services or technologies which support business objectives such as improving: ROI, security, performance, improving County operations and reducing costs. This includes identifying possible disruptive technology during the annual planning process. Plan, architect, implement, document, and maintain mission critical, life safety applications and systems such as 911, Computer Aided Dispatch and Electronic Medical Record (EMR) systems, including data backup. Provide disaster recovery planning for the County\'s Systems and Application. Consult with departments to establish contingency planning in case of disaster, monitor and test plan to ensure effectiveness. Serves as a liaison with Infrastructure team to assist with quality assurance, resource connectivity, application/server tuning and problem solving. Leads the Systems and Application security, ensuring legal and regulatory compliance. Establishes, maintains, assists with and ensures security practices to prevent unauthorized access from internal and external forces. Reviews security reports and maintains compliance. Manages security and operational incidents, including troubleshooting, and vendor or partner escalation. Performs after action review to mitigate risk and/or improve security and/or operations. Coordinates, leads, architects and manages all Brown County application and systems, including SharePoint, key systems and Web services. Assists with and leads portions of the strategic planning, budgeting, operations, and management of the IT Department Responsible for project management for IT related projects. Serve as a subject matter expert and/or technical solution architect on complex project implementations. Ensures development, maintenance and dissemination of system and application documentation. Ensures that development projects meet business requirements and goals, remain on or under budget, fulfill end-user requirements, utilize security best practices. ***** OTHER EXPERIENCE AND QUALIFICATIONS: Ability to work independently with little or no direct supervision to perform day-to-day operations Ability to function as a member and/or leader of a team. Proven experience managing staff. Ability to supervise, train and develop subordinates. Knowledge of applicable data privacy practices and statutes. Demonstrated customer-service skills. Excellent listening and interpersonal skills. Ability to communicate ideas in both technical and nontechnical language. Excellent oral and written communication skills. Ability to solve complex problems in a multi-vendor, multi-partner environment. Ability to coordinate multiple problems and projects and schedule and supervise projects and complete activities in a timely manner. Highly self-motivated and self-directed. Working knowledge of Windows operating system and Microsoft Office. Specifically, Word, Excel, Outlook and PowerPoint. Knowledge of database environments, scripting, reporting, and best practices. Demonstrated attention to detail. Able to prioritize, guide and execute sometimes conflicting activity in a high-pressure environment. Experience working in a complex, team-oriented, collaborative environment. Experience managing maintenance, operations, work orders and project activity within the same team. Coordinate IT staff for environment escalations, issues and outages. Demonstrated success in managing technical staff, vendors and contractors across all aspects of enterprise applications and systems. ***** APPLICATION INSTRUCTIONS: Apply Online: www.browncountywi.gov