Job Information
U.S. VENTURE, INC. Vice President Client Success in GREEN BAY, Wisconsin
JOB REQUIREMENTS: POSITION SUMMARYBreakthrough is a leading provider of sustainable fuel and freight solutions for shippers that reduce cost, create efficient networks, and decarbonize transportation. Using our robust dataset, cutting-edge technology, and market expertise, we uncover freight optimizations and create actionable strategies for the largest brands in the world. Breakthrough has grown from our Fuel Recovery solution to engaging clients through multiple products and as a result building a client success function. The Vice President, Client Success will lead the overall client engagement strategy for Breakthrough. Establishing and overseeing our account management planning, objectives, and initiatives aligned with business plans. Creating short and long-term strategies for building client relationships, generating new product engagement, and driving revenue growth. Managing client retention strategies and mitigating risk. Building cross-functional relationships with organizational stakeholders to understand products, clients, and industry. Ensuring client experiences consistently meet and exceed client expectations through Relentless Client Focus. A successful candidate will bring experience in developing and leading client success programs and demonstrate a knowledge of how it can apply to Breakthrough. This role will office from our Green Bay, WI location, willing to assist with relocation upon request. JOB RESPONSIBILITIES Build and lead the Client Success team in engaging with Breakthrough clients including many leading Fortune 500 organizations. Build key account strategies to be employed by the team and engage in top-to-top meetings with enterprise-level clients. May personally participate in or negotiate strategic opportunities and stay engaged through implementation of products. Develops major goals to support broad functional objectives. Oversees setting targets for Client Success from the sales organization and uses data and technology to measure and monitor growth processes, identify issues, and enhance performance. Builds effective client engagement with recruiting, mentoring, and development programs for Director, Client Success team members. Provide regular and meaningful insights to Senior Leadership, Business Plan Owners and Marketing on market trends, product requirements and competition. Uses market and clients insights to collaborate with internal stakeholders to identify and... For full info follow application link. Our company is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, marital status, age, national origin, disability, veteran status, genetic information, or other protected characteristic. If you need assistance or an accommodation due to a disability, you may call Human Resources at (920) 739-6101. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/818AC458294042EE