Job Information
Forward Air Human Resources Assistant in Greeneville, Tennessee
Position: Human Resource Assistant
Job Description:
The Human Resource Assistant is responsible for performing HR-related duties on a professional level and works closely with the business and human resources management in supporting the needs of the business. This position carries out responsibilities in the following functional areas: liaison to payroll, benefits administration, employee relations, onboarding, policy implementation, and leaves of absence administration.
Core Responsibilities & Duties:
Administers various human resource plans and procedures for all company personnel
Answers questions regarding personnel policies and procedures
Provides excellent service to employees and managers regarding human resource processes and employment matters by answering and responding to phone calls and emails timely and accurately
Provides support in the administration of employee benefits
Assists in communicating benefits information to employees
Supports leave of absence administration
Supports the onboarding of new employees including communicating benefit eligibility information and employee benefit enrollment
Retains human resource information system records and compiles reports from the database
Maintains personnel files and records
Maintains compliance with federal and state regulations concerning employment
Performs other related duties as required and assigned
Qualifications:
High School Diploma or equivalent
Demonstrated ability to accurately perform high volume and detailed work
Strong organization and prioritization skills
Professional oral and written communication skills
Strong interpersonal and customer services skills
Working knowledge of employment law and regulations
Minimum of 2 years related work experience in administration
Proficient experience utilizing HRIS software, Microsoft Office Suite – specifically Excel, Outlook and Word
Ability to maintain highly sensitive and confidential information
Available to work Monday – Friday; 10:00AM to 7:00PM Eastern Standard Time
Preferred Qualifications:
Minimum of 2 years related work experience in and human resources
Bachelor’s degree in related field preferred
Proficient verbal and written communication skills in English and Spanish preferred
Forward Air is an Equal Opportunity employer.
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About Us
Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated “time-definite” basis, delivering cargo at a specific time, but under less time-sensitive situations – supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger/ cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete® Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base.
Forward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry.
Ranked 3rd in Newsweeks 2022 "Americas Most Trustworthy Companies (https://www.newsweek.com/americas-most-trustworthy-companies-2022/transport-logistics-packaging) " publication
About the Team