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Job Title: Senior Business Systems Analyst - Banking Operations Location: Block 23 What you'll do: As the Sr. Business Systems Analyst, you will work closely with business partners, vendors, IT Product Owners, other Systems Analysts, implementation team, and IT Developers to define and deliver effective business systems and solutions for applications. You will support applications, implementation and upgrade, perform issue troubleshooting and drive resolution working with other IT teams for the Banking Operations Support Team. What we are looking for: Duties & Responsibilities: Support applications and their dependencies. Responsibilities include installation, configuration, administration, designing, building, testing, troubleshooting, and maintaining simple to complex applications Support solution delivery lifecycle including detailing features, collaborating with IT developers, vendors, implementation team, supporting testing efforts, facilitating business testing, and managing deployment efforts Participate in the Change Management process for the applications When needed, provide training to end users and/or other IT personnel Review current documentation for the applications and update as appropriate Collaborate closely with the wider technology teams to coordinate interdependencies and resolve issues and understand overlaps of teams and applications Involved with support activities for existing solutions, including regular business interactions and facilitating delivery of improvements and bug fixes as required. Requirements: Bachelor's degree or relevant equivalent experience 6+ years of experience in IT Minimum 4 years' experience in application support, professional services, and/or QA Good communication skills with any type of audience, internal (all levels)/external (to include vendors - Sales/Technology) 3+ years' experience working with MS-SQL or other databases Knowledge of the Software Development Life Cycle Good understanding of Problem Management processes Understanding of Incident Management processes, including Root Cause Analysis processes and documentation Experience translating business needs into system requirements and configurations MS Azure and other cloud experience preferred PowerShell and Python experience Familiar with networking concepts Familiar with Active Directory, Security Groups and Service Accounts Other Requirements: Familiar with Agile methodologies and Project Management processes Software development and/or implementation experience preferred Experience of Tableau, Power BI, or similar tools preferred 1-2 years of experience writing functional and/or technical requirements for software implementations Benefits you'll love: We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career! About the company: Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company. Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or geneti