Enable America Jobs

Introduction

Required to handle / understand complex transactions re Record to Report processes through their knowledge, experience and expertise in this space; required to handle / understand complex transactions involving collecting, processing and delivering relevant, timely and accurate information. Provides strategic, financial and operational feedback on how a business is performing, as well as develop and implement innovative process initiatives, deploy leading edge solutions which match our Client's tactical and strategic requirements. Professionals in this role have skills such as data extraction and collection, analysis, accounting, financial and management reports, understanding of key performance indicators, reconciliation of budgets, forecast, financial controls, and fixed assets, as well as business operations, process management and compliance, industry knowledge and a deep understanding of the process best practices and tools to execute their client's core business processes. Plan and manage operational capacity collaborating with CxO layer.

Your Role and Responsibilities

Support day-to-day service delivery, ensuring compliance with operational metrics and quality standards. Utilize strong communication skills to effectively engage with external customers. Demonstrate flexibility to work in different shifts as required. Collaborate with the operations team to implement process improvements, ensuring consistent and efficient service delivery. Contribute to transformation initiatives under the guidance of senior team members.

Required Technical and Professional Expertise

Plan and manage operational capacity collaborating with CxO layer. Minimum of 5 years in a Record to Report role. C1 proficiency in English and native fluency in Spanish, both written and spoken. Ability to work in shifts to support hours of operation: Sunday through Saturday, 9am-11pm EST. Excellent communication skills, problem-solving ability, a strong focus on delivering exceptional customer service. Experience in placing Assets in Service, ADAF, construction Thue-Ups, Blackline Reconciliations, Ageing-106, Unitization. A relevant degree or equivalent experience in customer service or a related field.

Preferred Technical and Professional Expertise

Preferably supporting clients with US operations (B2C)

About Business UnitIBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

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About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.