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Job Information
NC Department of Transportation Administrative Associate II in Guilford County, North Carolina
Administrative Associate II
Print (https://www.governmentjobs.com/careers/northcarolina/jobs/newprint/4566568)
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Administrative Associate II
Salary
$31,200.00 - $47,903.00 Annually
Location
Guilford County, NC
Job Type
Permanent Full-Time
Job Number
24-08651
Department
Dept of Transportation
Division
State Hwy Administrator - Div of Hwys
Opening Date
07/03/2024
Closing Date
7/10/2024 11:59 PM Eastern
Job Class Title
Administrative Associate II
Position Number
60019769
Salary Grade
NC02
Description
Benefits
Questions
Description of Work
This position with NCDOT offers fullState Benefits (https://oshr.nc.gov/state-employee-resources/benefits) , competitive salaries and many career development opportunities.
“Internal Posting-Only temporary or permanent NCDOT employees or layoff candidates with the NC Department of Transportation eligible for RIF priority reemployment consideration as described by GS 126 May Apply”
This position is located in Guilford County in the Division Seven Office (Greensboro). This position will serve as the Division Office Receptionist and will answer a multi-line phone system for several administrative offices. This position will help maintain a professional and efficient office environment by providing administrative and clerical support to the Division Seven office staff. The primary responsibility of this position is answering incoming calls, determining the nature and urgency of those calls, and providing routine information to callers or directing calls to appropriate staff. This position is the primary point of contact for all office visitors. This position performs a wide variety of office and clerical duties to accomplish the processing of information, documents, and materials. Essential job duties include, but are not limited to, time entry, processing of invoices and damage claims, purchase orders, travel reimbursements, reviewing construction certified payrolls and filing. This position will operate a personal computer and use a variety of applications including, but not limited to, SAP, Beacon (FIORI), NeoGov, TIMS, SharePoint, Microsoft Word, and Excel. Position utilizes a variety of office machines including, but not limited to, printers, copiers, calculators, and shredders. Individual in this position must maintain a high degree of accuracy and multi-task in a fast-paced office.
Knowledge, Skills and Abilities / Competencies
Applicants must submit an application that clearly reflects work experience that demonstrates the following:
Customer service experience, including resolving customer issues
Experience with Microsoft Office using programs such as Access, Word, and Excel
Experience completing and/or maintaining records and reports
Experience interpreting and/or explaining policies, procedures, and laws
Experience with letter writing, using correct spelling, punctuation and proofreading
Additional Expectations:
Effectively communicate technical knowledge with Engineers, coworkers, and the public. Good communication skills are required in both verbal and written activities. Possess general mathematical skills, significant vocabulary/grammar skills for proofreading correspondence, reports, and other documents. Ability to schedule and coordinate a variety of appointments, meetings, and or conferences. Applicant should be extremely computer literate and possess experience using modern word processing, spreadsheet, email, and internet software. Customer service experience (over telephone, personal, and electronic) is also strongly preferred. Candidates should possess excellent composition skills, attention to detail, and need for consistency with data entry and correspondence. Management prefers a candidate with customer service experience and a personable attitude. Must be able to work in an inside environment including being exposed to significant sitting for long periods of time. Must be able to lift 25 lbs. Ability to stoop and bend for filing purposes. Selected applicant will be expected to legally operate a motor vehicle.
Minimum Education and Experience Requirements
Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail.
Minimum Education and Experience High school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience.
Supplemental and Contact Information
Robin Baker-Gonzales (336) 487-0000
Applicants must meet both the minimum requirements and all posted Knowledge, Skills and Ability requirements to be considered Qualified for the position. It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application.
NCDOT will not accept “See Attached” or “See Resume” in lieu of education and work experience completed on the application. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting date will be accepted.
NOTE: For temporary, contract or other supplemental staffing appointments:
There are no paid leave, retirement or other benefits associated with these appointment types.
For permanent and time-limited appointments:
Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.
01
I understand in order to be qualified for this position, the description of my work experience must clearly reflect the required education and experience as well as the posted knowledge, skills and abilities for this position. I have included all of this information within my application. (If you haven't completed the application requirements, please return to your application to finish it before submitting your application.)
Yes
No
02
Do you currently work for the North Carolina Department of Transportation (NCDOT) in a temporary, permanent full-time, permanent part-time, probationary, trainee, or time-limited position or are you a layoff candidate with the NC Department of Transportation eligible for RIF priority reemployment consideration as described by General Statute (GS) 126 (State Personnel Act)?
Yes
No
03
Which of the following best describes your level of customer service experience, including resolving customer issues?
None
Less than 1 Year
1 - 2 Years
2 - 3 Years
3 or More Years
04
Explain how you have experience in customer service, including resolving customer issues.
05
Which of the following best describes your level of experience with Microsoft Office using programs such as Access, Word, and Excel?
None
Less than 1 Year
1 - 2 Years
2 - 3 Years
3 or More Years
06
Explain how you have experience using Microsoft, Word, Excel and Outlook.
07
Which of the following best describes your level of experience completing and/or maintaining records and reports?
None
Less than 1 Year
1 - 2 Years
2 - 3 Years
3 or More Years
08
Explain how you have experience completing and/or maintaining records and reports.
09
Which of the following best describes your level of experience interpreting and/or explaining policies, procedures, and laws?
None
Less Than 1 Year
1 - 2 Years
2 - 3 Years
3 or More Years
10
Explain how you have experience interpreting and/or explaining policies, procedures, and laws.
11
Which of the following best describes your level of experience with letter writing, using correct spelling, punctuation and proofreading?
None
Less than 1 Year
1 - 2 Years
2 - 3 Years
3 or more Years
12
Explain how you have experience with letter writing, using correct spelling, punctuation and proofreading.
Required Question
Agency
State of North Carolina
Address
NOTE: Apply to the department listed on postingAn Equal Opportunity Employer, North Carolina, State Government
Website
http://www.oshr.nc.gov/jobs/index.html
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