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Product Manager II

Are you keen to develop your Product Management career?

Do you enjoy building cutting-edge products?

About our Team

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.

The Product Manager will be part of the Global Platform Team that builds and manages online and digital products for LNLP across our Asia and Pacific regions.

About the Role

The Product Manager II will work within the agile development team for LexisNexis products, managing user stories, and ensuring successful feature development in accordance with business goals and customer needs.

The Product Manager II will own one or more product features and lead project execution. They will own product development plans and represent their feature(s) within the cross-functional team. They will ensure successful refinement, development, testing, user acceptance and deployment of features.

This is a complex internet related product requiring senior product skills and experience. The Product Manager II will develop strong relationships within the agile development team, to ensure that the delivered features will address customer needs.

This role will have the opportunity to work with different functions across the organization, including business stakeholders, functional SMEs and other product managers.

The Product Manager II will develop strong relationships with UX team, commercial teams and other product managers, and build a strong understanding of customer insights, to ensure that features are delivered in accordance with business goals and customer needs.

Responsibilities

Customer Focus

• Interacts frequently with customers, and generates customer requirements, in collaboration with the UX research team and other product managers.

• Anticipates customer needs and prioritizes those for the organization.

• Understands how his/her role impacts customer satisfaction.

• Analyzes and interprets what is happening in the market, driven by the latest news/incidents, particularly competitive announcements and events.

• Predicts short term market changes and implications on the product.

• Continuously aims to meet customer expectations without compromising the commercial viability of the product.

Data-Driven Decision-Making & Analysis

• Actively gathers data from multiple sources (customer, market analysis, sales and revenue, etc.) to drive solutions to business problems and issues of consequence to the company.

• Demonstrates the ability to make trade off decisions between potential product capabilities.

• Evaluates product hypotheses in a quantitative manner, including AB testing for interactive products.

• Effectively manages day-to-day issues and problems without intervention.

• Generates new ideas by analyzing product data for insights.

Go to Market & Product Marketing Lifecycle

• Supports the go to market strategy with good communication of customer requirements and timelines to stakeholders.

• Assists on launch plans through coordinated development with external customer facing teams such as marketing and sales.

• Answers sales and customer questions regarding feature function, pricing, packaging, value proposition and competition.

• Offers Train-the-Trainer sessions in support of operations for market rollout.

• Assists on collateral for sales demonstrations and customer events.

• Outlines key milestones, outcomes and deliverables during go-to-market and product strategy planning.

Product Delivery & Development Lifecycle

• Solves customer issues with product features that achieve business goals and metrics.

• Has a deep understanding of his/her feature area and develops prototypes.

• Participates in product discovery, according to defined process, for new product development.

• Manages portions of the product lifecycle.

• Is familiar with SDLCs as identified by management e.g. agile processes.

Strategy & Commercial Acumen

• Provides input into strategic product vision and priorities for a feature area, and shapes/champions future product direction.

• Independently uses information derived from competitive analysis to help drive product direction and strategy.

• Understands and budgets and operating costs required to deliver the revenues.

• Provides input into creation of product development plans including opportunity assessment and business case.

Technical Skills

• Considers high-level technical approaches to use when prioritizing functionality.

• Is proficient in various technologies to assist day-to-day tasks (Excel, Balsamiq, Data Analytics tools, etc.)

• Has a firm grasp of data and technical architecture principles and best practices.

Requirements

Personal Capability

Practices Self-Development

• Continually develops depth and breadth in key competencies

• Takes concrete actions relating to feedback to improve performance

• Actively seeks feedback from others

• Understands own strengths and weaknesses and looks for opportunities to build on both

Solves Problems and Analyzes Issues

• Is able to ask effective questions and collect facts from multiple sources in order to solve problems

• Is able to effectively identify and analyze problems and propose solutions

• Effectively manages day-to-day issues and problems without intervention

Innovates

• “Brainstorms“ with others to look for different approaches to current process and tasks

• Looks for opportunities to develop new ideas or thinking within own role

• Experiments with new ideas as part of role

Interpersonal Skills

Communicates Powerfully and Prolifically

• Demonstrates effective conversational skills, including active listening and questioning

• Shares information relevant to own role

• Participates in team presentations

Collaboration and Teamwork

• Encourages co-operation between all members of the team

• Seeks team members’ input and expertise; facilitates open and interactive discussion of matters affecting the team

• Helps people to resolve conflict

• Identifies and removes barriers to team performance

• Identifies ways for further collaboration across teams

Builds Relationships

• Establishes rapport with others on the team and across teams

• Works effectively with others to get work done

• Treats all individuals with respect

• Handles difficult situations, minimizing conflict

• Inspires and motivates others to high performance

• Brings enthusiasm to the team

• Gets to know others in the team and what is important to them

• Observes behaviours and models self after the others

• Leads by example by performing at high levels

Develops Others

• Shares own specialist skills and knowledge with other members of the team

• Acts as a buddy to new individuals on a team

• Looks for opportunities to provide feedback to others

Focus On Results

Drives for Results

• Works hard to achieve objectives

• Stays focused on key commitments

• Works with others to achieve joint goals

• Looks to overcome obstacles or barriers to performing

Critical Experiences:

• Recognized as full owner of a sizable feature of a complex product.

• Released new product features to the market, from collaborative conceptualization to execution to post-release management.

• Frequent product customer engagements that lead to positive commercial outcomes.

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

• Hybrid working model – the opportunity to work two days in the office, three days from home.

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Comprehensive Health Insurance: Covers you, your immediate family, and parents.

• Enhanced Health Insurance Options: Competitive rates negotiated by the company.

• Group Life Insurance: Ensuring financial security for your loved ones.

• Group Accident Insurance: Extra protection for accidental death and permanent disablement.

• Flexible Working Arrangement: Achieve a harmonious work-life balance.

• Employee Assistance Program: Access support for personal and work-related challenges.

• Medical Screening: Your well-being is a top priority.

• Modern Family Benefits: Maternity, paternity, and adoption support.

• Long-Service Awards: Recognizing dedication and commitment.

• New Baby Gift: Celebrating the joy of parenthood.

• Various Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays.

About the Business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

Please read our Candidate Privacy Policy (https://www.relx.com/careers/join-us/privacy) .

RELX is a global provider of information and analytics for professional and business customers across industries.

We help scientists make new discoveries, lawyers win cases, doctors save lives and insurance companies offer customers lower prices. We save taxpayers and consumers money by preventing fraud and help executives forge commercial relationships with their clients.

In short, we enable our customers to make better decisions, get better results and be more productive.