Job Information
Fedcap Employer Training Coordinator in Hamilton, Ontario
Position Summary:
To identify and deliver training to jobseekers as well as to employers. In conjunction with the Learning and Development Lead, produce training curriculum focused on preparing jobseekers for successful employment with local employers, and prepare local employers to hire and retain a wide array of employees. This position will create e-learning and instructor-led training courses, coordinate training logistics, deliver trainings in-person and online, ensure compliance with training requirements, and collaborate with employers, Service Providers, and other partners regarding specific training needs.
Essential Responsibilities:
Develop and implement custom curriculum informed by best practice that addresses the specific knowledge and skills needed to support unemployed individuals and individuals living with barriers to unemployment, such as medical and mental health needs, in returning to sustainable work.
Develop and implement training informed by employers that addresses the employer’s specific knowledge, skill, and essential performance requirements of the role.
Train jobseekers and employers through in-person, online, or e-learning courses on new and established curriculum and training topics.
Use an e-learning authoring tool and Learning Management system to create and distribute training.
Incorporate aspects of existing evidence-based workforce practices as applicable into training curriculums.
Engage in ongoing research and attend training to stay informed about current trends in workforce development models training.
Integrate new skills and knowledge into current training as needed based upon changing trends in workforce development.
Use technology to provide online training, streamline the evaluation feedback loop, and reduce reliance on paper.
Conduct ongoing evaluation of training and incorporate updates/changes to the training as needed.
Report on training efforts and outcomes.
Perform other duties as assigned. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities.
Education and Experience:
Bachelor’s degree in education, Human Resources, or related field.
Experience providing training or as a teacher.
Familiarity with evidence-based practice, such as Individual Placement and Support and Supported Employment.
Knowledge of economic and workforce development a plus.
Knowledge, Skills and Abilities:
Demonstrated knowledge of the mission, vision, and goals of Fedcap Canada and The Fedcap Group and execution of relevant policies and procedures.
Strong organizational, administration, presentation, and communication skills (both verbal and written).
Demonstrated cultural competency.
Experience using e-learning authoring tools.
Experience using Learning Management Systems.
Strong understanding of Microsoft Office products.
Demonstrated ability to distill large amounts of complex information into organized and structured training courses.
Demonstrable ability to effectively engage and train in a wide variety of learning styles.
Think analytically to identify training needs and evaluate the effectiveness of training.
Analyze and organize data for the purpose of contractual reporting.
Work cooperatively with others on a team.
Be accurate, precise, and attentive to detail.
Build strong interpersonal relationships with internal and external stakeholders, including subject matter experts.
Maintain the highest level of confidentiality, integrity, and ethical practice.
Meet goals of the organization.
Navigate complex and/or difficult situations and bring about positive resolutions within the scope of responsibilities.
Work Environment:
This job operates in a professional office environment. This role routinely uses standardoffice equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands:
The physicaldemands described here are representative of those that must be met by an employeeto successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or listen. The employee frequently is requiredto stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must frequently lift and/or move up to 10 poundsand occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Position Type/Expected Hoursof Work:
This is a full-timeposition, and the hours of work and days are typically Mondaythrough Friday, 8:30 a.m. to 5 p.m. but will be determined by your hiring manager. Occasional evening and weekend work may be required as job duties demand.
Travel:
Travel is primarily local during the business day, although some out-of-the-area and overnight travelmay be expected.
Fedcap Canada provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, or local laws.
Fedcap Canada warmly welcomes people with disabilities to join our diverse team and seeks to ensure an accessible hiring process as per the AODA Employment Standard. Please let the recruiter know if you require any accommodation, including but not limited to documents in accessible formats or accommodations during interviews.