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Job Information
Commonwealth of Pennsylvania Clerical Assistant 2 in Harrisburg, Pennsylvania
Reference #: 4561492 THE POSITION The Bureau of Motor Vehicles is looking for detailed and organized candidate to fill a Clerical Assistant 2 position. In this position you will act as an aid to the Manager of the Output Control Section of the Bureau of Motor Vehicles and perform a variety of administrative staff assignment related to centralized plate re-issuance. If this sounds interesting to you, apply today!
DESCRIPTION OF WORK The Clerical Assistant 2 in this position will independently create mail merges in Word from excel files daily to print letters to be mailed to customers, take ITOM reports and create an excel spreadsheet from the information received from report, and monitor and analyze respond to customer comments, questions and concerns received through a resource email account, phone calls, notepads or other sources. Additionally, you will monitor and analyze the schedule of the system job for creating the notification of registration plate replacement and the job to replace the plates and make recommendations for adjustments to the schedule or the number of records pulled by each job. You will monitor and analyze the schedule of the system job for creating the notification of registration plate replacement and the job to replace the plates and make recommendations for adjustments to the schedule or the number of records pulled by each job.
In addition to these duties, you will research any records expecting a registration plate replacement that was not replaced, determine the reason it was skipped and monitor the record to identify when conditions are right to replace the plate or for it to be in active and manually process the plate replacements when skipped records can now be replaced. You will utilize the CARATS and MVDLS systems for records review and processing and make corrections to customers records when needed.
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
Full-time employment. Work hours are 7:30am to 4:30pm, Monday - Friday, with a 30-minute lunch. Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $35,306 (before taxes) You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: Six months as a Clerical Assistant 1 (commonwealth title); or Graduation from high school; or An equivalent combination of experience and training. Additional Requirements:
You must be able to perform essential job functions. How To Apply:
Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans:
Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov. Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations wi h the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.