Job Information
Commonwealth of Pennsylvania Clerical Assistant 3 in Harrisburg, Pennsylvania
Reference #: 4339394 THE POSITION Are you an administrative professional interested in taking the next step in your career? The Department of State is seeking a Clerical Assistant 3 to join our team of professionals within the Division of the State Boards of Medicine, Osteopathic Medicine, and Podiatry. This position gives you the opportunity to provide exceptional customer service to applicants and licensees, as well as provide assistance with the evaluation and processing of licensure applications. Take your career to the next level with us and unleash your potential!
DESCRIPTION OF WORK
In this role, you will be required to have exceptional communication skills as you will be answering telephone calls from the general public, applicants, and licensees and assisting them with inquiries on licensure. You will be responsible for providing assistance with submitting applications and renewing licenses through the online Pennsylvania Licensing System (PALS). It is essential to provide concise and accurate information throughout daily operations. You will have the opportunity to evaluate various applications for multiple types of licensures while ensuring completeness and compliance with the Boards' laws and regulations. You will be expected to stay up to date on the laws, rules, and regulations, as you will be researching information, and using independent judgment to determine licensure qualifications and eligibility.
Interested in learning more? Additional details regarding this position can be found in the
Work Schedule and Additional Information: Full-time employment Work hours are 8:00 AM to 4:30 PM (negotiable), Monday - Friday, with 60-minute lunch. Telework: You may have the opportunity to work from home (telework) part-time (up to 50%). In order to telework, you must have a securely configured high-speed internet connection. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. Salary:In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS Minimum Experience and Training Requirements: One year as a Clerical Assistant 2 (commonwealth title); or One year of moderately complex clerical experience; or An equivalent combination of experience and training. Other Requirements: You must meet the . For more information on ways to meet PA residency requirements, follow the and click on Residency. You must be able to perform essential job functions. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements will eliminate you from consideration for this position.
Veterans: Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go toand click the Veterans' Preference tab or contact us at. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, pl ase discuss your request for accommodations with the interviewer in advance of your interview date.
EXAMINATION INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.