Job Information
Commonwealth of Pennsylvania Help Desk Project Manager - CODE PA (Project Manager 2) in Harrisburg, Pennsylvania
Reference #: 4529912 THE POSITION Do you want to help Commonwealth information technology (IT) professionals center operations and streamline the way our government utilizes technology to communicate online? Join the Commonwealth Office of Digital Experience (CODE PA) as a project manager to assist in the development of an IT Help Desk that will resolve agencies' technical needs through a centralized program. Help our team bring state agencies to the next level of providing efficient and effective government services!
DESCRIPTION OF WORK As Project Manager, Help Desk, you will spearhead an agile development team and serve as liaison between technical and non-technical users, creating an IT one-stop-shop for Commonwealth agencies to join CODE PA's mission to improve online interactions with government. By serving in this scrum master position, you can provide the accountability and guidance to shape the way our state opens doors for Pennsylvanians looking to access government services.
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information: Full-time employment Work hours are 8:00 AM to 5:00 PM, Monday - Friday, with 60-minute lunch. Telework: You may have the opportunity to work from home (telework) part-time, based on project needs and supervisory approval. in order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. Salary:In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS Minimum Experience and Training Requirements: Two years of experience as a Business Analyst 4; or Two years of experience as a Project Manager 1; or Four years of experience in leading IT systems development or implementation projects and a bachelor's degree; or An equivalent combination of experience and training that includes four years of experience in leading IT systems development or implementation projects.
Additional Requirements:
You must have five years of experience providing clear communication to stakeholders and leaders about project status and challenges. You must have five years of experience removing barriers and performing problem solving duties for project team members and stakeholders. You must have four years of experience setting project objectives and setting up sprints to achieve project goals. You must have four years of experience educating and coaching teams on scrum theory and practice. You must have four years of experience planning iterative improvement sprints and support cycles across many projects. You must have four years of experience facilitating typical Agile protocols, including system demos, daily stand-ups, and iteration reviews. You must be able to perform essential job functions.
Legal Requirements:
The selected candidate for this position must undergo a fingerprint-based records check to be in compliance with the Federal Bureau of Investigation (FBI), Criminal Justice Information Services Division (CJIS).
How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcr pts are acceptable. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov.
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.