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Reference #: 4499833 THE POSITION

Are you interested in a challenging and constantly evolving environment learning and supporting the latest desktop hardware and operating systems? The Health and Human Services (HHS) IT Delivery Center is looking for an experienced Network Specialist to complete our team of professionals. This position serves as a desktop architect and Configuration Manager (MECM) administrator, providing remote and on-site information technology (IT) support. Apply today to start the next chapter in your career!

The Health and Human Services (HHS) IT Delivery Center provides end-to-end IT services to all staff in the Department of Human Services (DHS), the Department of Health (DOH), the Department of Drug and Alcohol Programs (DDAP), and the Pennsylvania Department of Aging (PDA).

DESCRIPTION OF WORK

This highly technical Network Specialist 2 is responsible for providing critical services within the Health and Human Services IT Delivery Center (HHS), administering over 20,000 workstations for some of the Commonwealth's largest agencies. You will be deeply involved in designing, implementing, and maintaining the desktop operating system environment for our supported agencies. You will gain hands-on experience managing Windows 10, Windows 11, and MacOS in a large enterprise environment. You will have the opportunity to work closely with our project management team to plan and support the continuous hardware refresh cycle. This position also involves developing and continuously maintaining software application deployments, scripts, and patches utilizing the Microsoft Configuration Manager and Jamf Pro environments.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information: Full-time employment. Free parking. Work hours range from 8:30 AM to 5:00 PM, Monday - Friday, with 30 or 60-minute lunch. Telework: You may be expected to work from home (telework) full-time. You will be required to report in-office at minimum one day per month. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. Salary:In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.   REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS Minimum Experience and Training Requirements: One year of experience as a Network Specialist 1; or Four years of information technology experience that includes one year of technical experience in network operation or network maintenance; or Two years of information technology experience that includes one year of technical experience in network operation or network maintenance, and an associate's degree in any information technology field; or An equivalent combination of experience and training that includes one year of technical experience in network operation or network maintenance. Other Requirements: This particular position also requires that applicants must possess a minimum of one year of experience utilizing either Microsoft Configuration Manager (ConfigMgr), Microsoft Deployment Toolkit (MDT), Intune, or Jamf. You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the linkand click on Residency. You must be able to perform essential job functions. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed e perience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspxand click the Veterans' Preference tab or contact us atra-cs-vetpreference@pa.gov. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

EXAMINATION INFORMATION

Completing the application, including all supplemental questions, serves as your exam for this position.  No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.