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Description

Amazon Finance & Global Business Services (FGBS) plays a key role in the company’s mission to be Earth’s most customer-centric company. FGBS includes finance functions like Financial Planning and Analysis (FP&A), Accounting, Tax, as well as other functions like Global Real Estate and Facilities (GREF), Investor Relations, and Benchmarking.

Corporate AP team handles payments to vendors for a large set of the categories of Amazon’s expenses. That includes corporate expenses, Employee Expense reports, and Amazon Web Services. The SJO operation is looking for a result driven, creative problem solver to join us as Accounts Payable – Finance Communications Analyst.

As an Accounts Payable – Finance Communications Analyst you will be responsible for vendor impacting issues, such as escalations management, critical vendors handling, Amazon system and process troubleshooting with the suppliers, and root cause analysis for all of the above, to ensure a smart, timely resolution.

The successful candidate will have experience as an Accounts Payable Analyst, allowing end to end AP process understanding in a high complexity, high paced company. Candidate should have a passion for research, process improvement, process mapping and client facing interactions, requiring the skills to transfer knowledge and guide with the highest levels of customer obsession. Knowledge of AP operations impact on general ledger (accounting), along with excellent analytical and critical thinking skills will be characteristics of the applicant.

Key job responsibilities

• Responsible for the functions assigned to you within Finance Communications, such as customer troubleshooting, Critical Vendor’s handing and urgent scalations management.

• Understanding and utilizing resources provided by internal systems, departments, policies, and procedures.

• Address vendor related inquiries and concerns, received through several channels: tickets and emails, ensuring a timely, accurate and well drafted response, that meets the highest levels of controllership.

• Showcase the highest levels of controllership and ethics, while ensuring process and policies adherence, including (but not limited to) Amazon guidelines, applicable local legislation and vendor’s contracts.

• Focus on controllership, by escalating internal control improvement opportunities

We are open to hiring candidates to work out of one of the following locations:

Heredia, H, CRI

Basic Qualifications

• 2+ years of finance operations/shared services, accounts payable, account receivable (collections) or general ledger experience

• Knowledge of Excel at an advanced level

• Experience with Microsoft Office products and applications

Preferred Qualifications

• Bachelor's degree in accounting and commerce (B. Com)